Customer Channel Preferences Are Driving Multi-Channel Marketing BOSTON, MA--(Marketwire - June 10, 2010) -  One of the top pressures dictating multi-channel marketing decisions of retailers is consumer frustration with disjointed experiences across channels,...

Customer Data and Digital Consumerism Driving Cross-Channel Loyalty BOSTON, MA--(Marketwire - April 22, 2010) -  The top pressure retail organizations face around cross-channel customer loyalty is the inability to capture customer data, according to the Aberdeen...

Customer Data and Digital Consumerism Driving Cross-Channel Loyalty BOSTON, MA--(Marketwire - April 7, 2010) -  The top pressure retail organizations face around cross-channel customer loyalty is the inability to capture customer data, according to the Aberdeen...