NEW YORK, NY--(Marketwired - August 12, 2014) - Digital Imaging Reporter Magazine, in their July/August 2014 edition, has awarded B&H Photo-Video its prestigious "2014 E-tailer of the Year" honor. This annual award recognizes one stand-out retailer who has had a significant impact online and has made significant success in its online ventures. B&H Photo-Video was chosen because of their 40-year customer-focused customer-first sales and marketing philosophy which has been seamlessly extended to their online presence. Their robust website, www.bandh.com/ combines the very best in product information, how-to articles and videos, and ease of use for shoppers. This is augmented by the site's robust LiveChat feature, weekly "Ask B&H" forums and by its popular Event Space which features free live discussions and teaching sessions on products and techniques.
Their blogs have recently been combined into a single Explora section of their site at http://www.bhphotovideo.com/explora/. This includes news, product announcements, in-depth exploration of products and techniques, and other features designed to make the consumer's "e-tail" experience excellent.
B&H Photo's robust online presence is also manifested through active participation in Facebook (https://www.facebook.com/bhphoto), Twitter (https://twitter.com/BHPhotoVideo), YouTube and others. (See http://www.bhphotovideo.com/find/socialLanding.jsp).
Article links:
http://www.direporter.com/article/digital-imaging-reporter-s-2014-e-tailer-year-bandh-photo-video/
www.direporter.com/article/strategy-session-so-what-does-bandh-really-stand-for/
Henry Posner, B&H Photo's online reputation manager, said, "We're honored by this award. We work hard every day to provide an excellent experience for everyone who visits us, whether by phone, online or in our 70,000 square-foot Manhattan SuperStore, whether they're buying or just looking. This award recognizes we've been doing this for years and doing it well. We intend to continue in the future, earning our customers' trust and confidence every day."
"We're proud to present Digital Imaging Reporter's 2014 E-Tailer of the Year Award to B&H Photo," said Jerry Grossman, Editor in Chief of the magazine. "Their incredible success over the years can be attributed not only to their immense product selection, but also to their diligent regard for their customers. They have impressively translated their in-store customer service expertise to their online and phone sales departments, making their customer experience seamless across all three retail offerings. B&H is truly in a league of their own."
About B&H Photo-Video
As the world's largest source of professional video, photo and audio equipment, B&H Photo-Video is known worldwide for the knowledgeable salespeople and fast, reliable shipping that have been satisfying customers for over 30 years. B&H is world-renowned as the place to be for all your photo, video, pro audio, and digital imaging needs. Founded in 1973 as a storefront film shop, the New York City operation quickly grew to become the largest non-chain photo and video equipment store in the United States. The store carries a wide range of products, as well as professional and specialty equipment for sale both in-store and online. For more information visit: http://www.bhphotovideo.com/
About Digital Imaging Reporter
Digital Imaging Reporter, formerly Photo Industry Reporter, (Jerry Grossman, Editor-in-Chief; Alan Levine, Publisher) is the ONLY print trade magazine in the imaging industry, reaching over 15,000 retailers, mass merchants, Internet buyers, distributors and key executives at every major manufacturer, and it truly remains "Focused on the Business of Imaging." For more information visit http://www.direporter.com/.
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