BANNOCKBURN, IL--(Marketwired - Oct 20, 2014) - APAC Customer Services, Inc., a leader in global customer care outsourced services and solutions, announced today that it plans to fill more than 150 new Work at Home positions, now through the end of 2014. These positions, which will operate as part of the APAC atHome platform, will provide customer care services for a leading client.
The agents, who will be based in Phoenix, AZ and Cedar Rapids, IA, will work from their own homes via the APAC atHome technology platform. This industry-leading virtual contact center suite creates individual operating centers for each agent -- APAC Homecenters™ -- and is enabled by APAC's enterprise-wide security, learning, operations and management tools. As a result, employees work exclusively as remote agents, following their initial on-site training. The benefits of this approach apply to employees as well as to the business, including an expanded area in which to recruit high caliber employees and a flexible staffing approach to drive a positive customer experience and business outcomes.
Jerry Merrill, Director of APAC Customer Services' Work atHome program, stated, "We're thrilled with the opportunity to serve our clients through the APAC atHome platform. More and more, companies are relying on this technology to deliver world-class service to their customers. I encourage anyone who is seeking an employment opportunity to consider one of these work at home positions with APAC."
If you are interested in a work from home career opportunity, you can apply online by visiting www.apacjob.com, clicking on "atHome" and searching for job #140005004 (Phoenix, AZ area) or #140005003 (Cedar Rapids, IA area).
About APAC Customer Services, Inc.
APAC Customer Services, Inc. is a global leader of Customer Care business process outsourcing (BPO) services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services' clients include some of the most recognized brands in the world across all major market verticals. APAC operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe and Asia. APAC provides end-to-end, multi-channel customer lifecycle support across the world. APAC Customer Services, Inc. is an equal opportunity employer. For more information, visit APAC's website at www.apaccustomerservices.com.
Contact Information:
APAC Customer Services Company Contacts
Jerry Merrill
APAC Work atHome Director
Darci Drury
Recruiter
Margie Morse
Corporate Communications