SCOTTSDALE, AZ--(Marketwired - August 04, 2015) - TrueShip (http://www.trueship.com), the leader in ecommerce shipping software and returns management solutions, has just issued a new guide that helps e-retailers prevent or resolve the six most common ecommerce shipping problems.
With ecommerce set to eclipse the $2 trillion marker in the years to come, millions of retailers are offering their goods in an ever-growing and expansive global marketplace. At the backbone of ecommerce is the shipping process.
Consumers enjoy ordering products online because of the convenience. They can shop from the comfort and the privacy of their own home with convenient front door delivery. But when things go wrong, or mistakes are made, the retailer often has to derive a palpable solution to remedy the situation, or risk losing the customer.
TrueShip’s newest guide addresses the most common ecommerce shipping problems and provides solutions for the following issues:
- Item Out of Stock
- Shipping Delays
- Wrong Item Sent
- Wrong Address Shipped To
- Damaged Item Received
- Invalid/Wrong Tracking Number
“Preventing ecommerce shipping problems is an integral aspect of preserving your bottom line,” explained Michael Lazar, Director of Online Marketing at TrueShip. “Our most recent guide addresses six of the most prevalent issues, and provides a proactive and progressive solution for retailers.”
The newest guide by TrueShip, which includes an illustrated infographic, can be viewed in its entirety by visiting: http://www.trueship.com/blog/2015/08/04/6-commonest-ecommerce-shipping-problems-resolved/#.VcFaDflrqUk.
TrueShip also provides a complete guide to ecommerce shipping and fulfillment, found in its entirety here: http://www.trueship.com/blog/2014/11/25/ecommerce-shipping-and-fulfillment-the-definitive-guide/#.VcFa-flrqUk.
A wide assortment of related guides and white papers can also be found at: http://www.trueship.com/blog.
About TrueShip
#ShipSmarter - TrueShip is the original architect of multi-carrier ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save e-retailers time and money.
Start a 14-day trial of ReadyShipper shipping software by visiting: http://www.TrueShip.com/products/ReadyShipper.
About ReadyReturns
#ReturnsHappen - ReadyReturns is a customer-facing, plug-and-play, self-service online product returns software solution. It integrates into virtually any website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.
Start a 30-day trial of ReadyReturns by visiting: http://www.TrueShip.com/products/ReadyReturns.
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Contact Information:
Press Contact
Michael Lazar
Director of Online Marketing
Tel: (877) 818-7447
Email: support@trueship.com