SOURCE: CommPartners

May 02, 2006 11:00 ET

1-800-GeeksOnTime Standardizes on CommPartners IP Network and Commercial-Grade VoIP Platform for Business VoIP Offering

Managed Voice Application Complements 1-800-GeeksOnTime Nationwide Managed IT Services Portfolio

LAS VEGAS, NV -- (MARKET WIRE) -- May 2, 2006 -- Interop Booth #2356 -- 1-800-GeeksOnTime, the leading independent provider of on-site technical support and managed IT services for businesses and consumers with over 1100 technicians on staff nationwide, today announced that it has selected CommPartners, an IP-based network operator and telephony services and solutions provider, as its provider of wholesale VoIP and IP applications services for its business clients.

This new partnership enables 1-800-GeeksOnTime to deliver a QoS-based managed voice solution to its new and current portfolio of business clients and introduce a first-of-its-kind, all-in-one managed solution combining dedicated help desk, centralized digital voice and video IP communications, IT managed network services and centralized online backup. 1-800-GeeksOnTime will leverage its nationwide footprint of technicians, award-winning service management architecture and network administration control center to provide VoIP pre-deployment testing, perform site surveys and installations and conduct 24/7 LAN-specific VoIP traffic monitoring.

"1-800-GeeksOnTime's decision to partner with CommPartners will enable them to utilize our network infrastructure and feature-rich suite of applications to bring its clientele a dramatic improvement in their business communications," said David Clark, CEO and co-founder of CommPartners. "With the point of demarcation between the service provider's network and the customer's network moving from a wiring closet to the desktop, 1-800-GeeksOnTime's IT expertise and nationwide footprint in combination with our robust IP network and business VoIP offering, will ensure the successful deployment of VoIP and IP services available today and tomorrow."

1-800-GeeksOnTime managed voice services include hosted voice applications enabling multi-location enterprises and teleworking organizations to unify all their communications under one robust platform, so that every mobile worker, regional office and home based employee can be linked seamlessly saving enormous time and expense while providing a centralized management tool for business control. These 1-800-GeeksOnTime solutions will provide small to mid-size businesses with a means to capitalize on their existing broadband connections, lower their hardware and administrative costs by shutting down existing high-cost voice networks, and pave the way to an array of new applications and business processes that were previously out of reach. Coupled with the help desk and on-site support the company is known for, this end-to-end level of support will exceed market expectations significantly.

Currently, 1-800-GeeksOnTime provides managed on-site technical support to customers in the CommPartners service delivery chain, including Allegiant Air, an airline utilizing hosted contact center and hosted IP PBX services provided by CommPartners. 1-800-GeeksOnTime also utilizes within its own client services operation the hosted contact center application available through the CommPartners IP Network and VoIP applications suite.

According to Venus McNabb, 1-800-GeeksOnTime founder and CEO, "Our award-winning customer service, central help desk monitoring and onsite technical expertise working in combination with the expansive capabilities of the CommPartners IP network will enable our company to launch our business clients into new heights of innovation. We believe there is a revolution happening with VoIP and we're proud to be able to offer this exceptional package to our clients with a level of support that we frankly believe no one else can match."

About CommPartners

CommPartners is a nationwide IP-based network operator providing wholesale VoIP and enhanced IP applications to carriers and strategic partners. CommPartners architected from the ground up and manages its robust, state-of-the-art network to provide business-grade, IP-based voice and other value-added services. With CLEC certifications in 45 states and certifications in the remaining states expected during the next several weeks, and a fully-redundant nationwide IP network, CommPartners stands poised to deliver reliable, high-quality, and competitively priced carrier and hosted IP services. CommPartners' hosted services currently include IP Enterprise TotalSolution (IP Centrex), IP Enterprise SelectSolution (IP PBX), IP Enterprise TrunkingSolution and a variety of other IP-based solutions supported by an advanced, scalable, and automated OSS platform for billing and account management. For more information, call 702-367-VOIP (8647) or visit CommPartners' website at www.commpartners.us.

About 1-800-GeeksOnTime

1-800-GeeksOnTime was founded in 1999 by then-22-year-old entrepreneur Venus McNabb. With more than 1100 technicians, the company offers nationwide on-site computer and IT services for corporate and individual users and received 2 honors for customer service by the American Business Awards in 2005. The company has expanded its business offerings to include Centralized HelpDesk and IT Managed Services solutions including Network Management, Business Grade VoIP and Online Backup. The company has seen double or triple digit growth in revenues each year since its creation. Ms. McNabb has been recognized as one of the top 12 entrepreneurs under 35 for 2003 by BizAZ magazine and was invited for membership in the International Who's Who Historical Society, one of only 27 people out of 30,000 worldwide submissions to be so honored. Last fall, McNabb was honored as Best Young Entrepreneur in The 2004 Stevie Awards for Women Entrepreneurs, which recognizes the accomplishments of women small business owners in the United States. She was a finalist in Inc. Magazine's Company of the Year 2004 Awards. Ms. McNabb was named as one of the "Up and Comers" for 2005 by BizAZ Magazine. She was named as one of 2005's top "40 under 40" entrepreneurs by Business in Vancouver Magazine. 1-800-GeeksOnTime can be reached at 1-800-433-5766, or www.GeeksOnTime.com.

Contact Information

  • Press Contacts:
    Mark Peterson
    CommPartners
    Email Contact
    702-367-8647 x1017

    Stephanie Burchfield
    Burchfield & Wolin Public Relations
    1-800-GeeksOnTime
    Email Contact
    480-460-1111