SOURCE: 1010data

October 17, 2012 10:00 ET

1010data Included in Leading Analyst Firm Business Intelligence Survey

1010data Rates High in Customer Experience and BI Success

NEW YORK, NY--(Marketwire - Oct 17, 2012) - 1010data, Inc., a market leader in the analyzing, managing and sharing of Big Data, today announced its inclusion in the new Gartner survey, Survey Analysis: Customers Rate Their BI Platform Vendors, 2012.* The report is based on customer responses to questions on the business intelligence market, responses that were also used in developing Gartner's Magic Quadrant for Business Intelligence Platforms. 

In the Gartner survey, 1010data rated high in overall customer sales and product experience, view of vendors' future, and overall BI success and business benefit.

"Customers are increasingly turning to 1010data for our unique cloud-based platform, which makes it easy for them to load, manage and analyze data from myriad data sets," said Sandy Steier, CEO of 1010data. "Being given high marks by customers in the Gartner report reaffirms our goal of delivering powerful business insight through better data analysis and reporting. We are dedicated to creating a great product that drives overall business success for our customers."

Key highlights from the survey include:

  • Overall Customer Experience - This rates vendors and products on two dimensions: Customer sales experience (sales processes and relationships) and customer product experience (product quality and support). 1010data placed well in both dimensions.

  • Satisfaction With Vendors, Change in Future Outlook and Average Business Benefit - This rates vendors on three dimensions: View of vendor future (within the customer firm), overall BI success (a composite rating for product capabilities, support, sales experience, product quality and performance), and business benefit achieved. 1010data placed well in all three dimensions.

  • Market Understanding Versus Overall BI Platform Success Score and Business Benefit Score - This rates vendors on three dimensions: Market understanding (a composite rating including a view of the vendor's success compared to the previous year, composite ease of use scores, and breadth of use), overall BI success (a composite rating for product capabilities, support, sales experience, product quality and performance) and business benefit achieved. 1010data placed well in all three dimensions.

  • Support and Software Quality - 1010data placed well in both these dimensions.

According to Gartner, the survey details business intelligence customer experiences with 33 vendors based on a survey used in its "Magic Quadrant for Business Intelligence Platforms." It compares vendors based on sales, support and product capabilities as well as effective support of business success criteria.

The complete survey is available here.

*Gartner, Inc., Survey Analysis: Customers Rate Their BI Platform Vendors, 2012, John Hagerty, August 14, 2012.

About 1010data
1010data provides a unique, cloud-based platform that unifies Big Data and analytics. It is used by hundreds of the world's largest retail, manufacturing, telecom, and financial services enterprises because of its proven ability to deliver actionable insight from very large amounts of data more quickly, easily and inexpensively than any other solution. Please visit www.1010data.com for more information.

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