SOURCE: Real Estate Temps

Real Estate Temps

Real Estate Temps

March 19, 2014 06:00 ET

2014 Eliant Homebuyers' Choice Awards Honors Home Builders Delivering the Best Customer Experience

SAN CLEMENTE, CA--(Marketwired - Mar 19, 2014) - U.S. and Canadian homebuilders who provided their customers with the best purchase and ownership experiences -- according to surveyed homebuyers -- have been honored in the 2014 Eliant Homebuyers' Choice Awards competition.

The winning builders were chosen based on the results of more than 76,500 surveys which were administered in 2013 to all recent home owners from over 148 major homebuilders across the U.S. and Canada. A total of 45 different builders were recognized for their excellence in one or more customer-experience categories. Builders with exceptional levels of customer satisfaction included: William Lyon Homes (California, 13 awards); The New Home Company (California, 9 awards); Robson Communities, Brookfield Residential, GL Homes, and Ryland Homes also distinguished themselves (7 awards).

MBK Homes (California) was voted by homeowners as the top-rated single-division builder in North America. In the Medium Builder segment, MBK Homes was honored with 5 "Premier Awards" (1st, 2nd, or 3rd Place in each category) for Purchase Experience, Construction Experience, Overall Quality and First Year Customer Service.

The New Home Company (California) earned the top rating of all multi-divisional home builders for the second year in a row and received a total of 9 Homebuyers' Choice Awards.

The Olson Company (California) continued its strong performance among Large Builders with impressive No. 1 rankings for Overall First-Year Quality and The First-Year Customer Service Experience, and came in second place for Best Overall Customer Experience (Single-division segment).

 In the all-important category of "Percent of Sales from Referrals," GL Homes of Florida (Palm Beach Active Adult) was ranked No. 1 with 50.0% of its sales from referrals. Grand Homes - Dallas South, Classic Homes (Colorado Springs) also sold unusually strong sales from referrals.

Additional award winners include Rosewood Homes, Benchmark Communities and McCaffrey Homes.

The 17th Annual Homebuyers' Choice Awards are presented by San Clemente, CA-based Eliant, a customer experience management company that has been surveying buyers of new homes for 28 years. This year's awards are sponsored by three "Eliant Certified" firms: RET Staffing (Real Estate Temps) (Newport Beach, CA), Crummack Huseby HOA Community Management & BRE Services (Lake Forest, CA), and imortgage, (Scottsdale, AZ).

Information on the survey methodology and a complete list of winning home builders is available at For further information, contact Bob Mirman (949) 753-1077 x12.

About RET Staffing (Real Estate Temps)
Founded in 1990, RET Staffing (Real Estate Temps) -- an Eliant Certified company, was the first company to exclusively specialize in providing licensed real estate sales agents for home builders on an hourly basis, thereby reducing builder overhead costs. Additionally, RET has placed more sales professionals with homebuilders for regular permanent employment than any other new home staffing company in Arizona, Nevada, and California.

Contact Information

  • For further information, contact
    Bob Mirman
    (949) 753-1077 x12