SOURCE: [24]7


October 15, 2013 09:00 ET

[24]7 to Present on Big Data and the Customer Experience at World Brand Congress

[24]7 Chief Scientist of Analytics & Data Sciences Discusses Innovative Use of Predictive Analytics for Customer Service and Sales

CAMPBELL, CA--(Marketwired - Oct 15, 2013) - [24]7, the intuitive customer experience company, will participate at World Brand Congress taking place October 21-23, 2013 at the Taj Lands End, Mumbai. Dr. Ravi Vijayaraghavan, vice president, chief scientist and global head of Analytics & Data Sciences at [24]7 is a keynote speaker at the conference on Big Data and Customer Experience. Vijayaraghavan is a veteran in business with rich experience in analytics, machine learning, text mining and research. Vijayaraghavan has more than 20 patent filings, many refereed publications and has presented at several international conferences.

Session: Big Data and the Customer Experience
Session date: October 21, 2013
Session time: 10:05 - 10:40 a.m. IST

World Brand Congress is the single largest gathering of the best brains behind some of the world's most successful and sought after brands. The event is a meeting place for more than 500 leaders from every sector and continent. These top executives meet to answer today's critical business challenges.

About [24]7
[24]7 makes customer service and sales simple. Our platform and applications use big data and predictive analytics to understand customers and drive better service and sales results for large enterprises. We do this over 2.5 billion times a year for the world's leading companies. [24]7's platform enables an omnichannel interaction experience. We connect customer interactions across an enterprise's web, mobile, chat, social, and phone channels. It's all in real-time and in the cloud. Our solutions drive immediate business results. We increase revenues, reduce service and sales costs, and create more satisfied customers. [24]7 serves the Global 100 market leaders in the Financial Services, Retail, Telecommunications, Technology, and Travel Industries. [24]7 is a trademark of 24/7 Customer, Inc., which is based in Campbell, California. For more information, visit:

[24]7 is a trademark of 24/7 Customer, Inc. All other brands, products or service names are or may be trademarks or service marks of their respective owners.

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