SOURCE: Comm100 Network Corporation

Comm100 Network Corporation

May 25, 2010 09:00 ET

25,000 Businesses Choose Comm100 Customer Service Software in 9 Months

Comm100 Free Online Customer Service Software Reaches a Milestone: 25,000 Registered Businesses

VANCOUVER, BC--(Marketwire - May 25, 2010) -  Comm100, the provider of open source and free hosted customer service software, announced that 25,000 businesses have registered for its online customer support software by this week. As business grows fast, Comm100 has built a large customer base around the globe from top industry giants to non-profit organizations, including Intel, Dell, Xerox, RE/MAX, the University of Nottingham and many others.

As a leading provider of customer service software, Comm100 is committed to helping small and medium businesses develop and maintain good customer relationships. Comm100's products include Live Chat, Forum, Knowledge Base, Newsletter, Email Ticket, Issue Tracking, Survey, Account and Self-Service Portal. All these applications can be either fully integrated to offer a complete customer service solution, or used independently to meet different business needs.

Since the first release in August 2009, businesses are impressed by the reliability, usability and effectiveness of Comm100 products. That's why Comm100 has received continuous high opinion from its customers.

"Comm100 is helping me a lot in my business. The more I use it, the more it impresses me. I didn't even need training. It's exactly what I've been looking for. Awesome!" said Nilesh Phulsundar, Head of Business Development at Maniks.

All Comm100 products are delivered as free SaaS/Hosted applications and fully managed by Comm100. With Comm100 taking care of all the hardware, software, backup and maintenance work on the server side, businesses can focus on what they do best, taking care of customers.

"We always put customers first and continue to improve our products and services according to the needs of our valued customers. It's really rewarding to achieve this new milestone. We also notice that increasingly more businesses come to Comm100 through friends' referral or community discussions. I believe Comm100 has a promising tomorrow," said Amy Gu, VP of Comm100.

About Comm100

Comm100 provides open source and free hosted customer service software for small and medium businesses. Comm100 focuses on developing and managing fully integrated customer support and communication solutions to enable businesses to communicate with their customers more effectively through multiple integrated communication channels, including Live Chat, Forum, Knowledge Base, Email Ticket, Issue Tracking, Survey, Account and Self-Service Portal. Comm100 is a Microsoft Gold Certified Partner. Visit us online at: http://www.comm100.com/

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