SOURCE: 3n (National Notification Network)

September 05, 2007 11:00 ET

3n Launches InstaCom™ Campus Alert 2.0 Mass Notification Solution to Meet the Growing Emergency Communication Needs of Colleges and Universities

GLENDALE, CA--(Marketwire - September 5, 2007) - 3n (National Notification Network), the leading global mass notification system provider, today announced the availability of InstaCom Campus Alert 2.0 with significant enhancements to meet growing demands from colleges and universities. Building on already robust functionality to notify students, faculty and staff in a crisis, version 2.0 goes further to provide enhancements that only 3n offers, including extended support for university-controlled self-registration portals, bulletin board-style call-in capabilities supplemented with sophisticated privacy and security features, advanced message-recording options for ease of use and maximum message effectiveness, and live call transfers.

3n's InstaCom Campus Alert 2.0 provides colleges and universities with a scalable, cost-effective and quick-to-implement solution for targeted and campus-wide critical communication needs ranging from routine communications to emergency notification. In addition to empowering university officials and administrators with the ability to reach students, faculty and staff via every available contact method and according to the contact preferences of those being contacted, the 3n system provides up-to-the-second reporting of who has received and confirmed messages so administrators can gauge communication effectiveness -- essential information in an emergency.

Key features of 3n's InstaCom Campus Alert 2.0 include:

--  The ability to reach students wherever they are, via any device
    including newer technologies popular with students
--  Support for true native-SMS text messaging, eliminating the
    bottlenecks created by most notification solutions that rely on elementary
    SMTP SMS, and reducing data management issues created when students change
    cellular carriers
--  Message delivery in an intelligent sequential process, eliminating the
    congestion created by unsophisticated systems that rely on blasting
    messages to all contact paths, and eliminating the need to 'throttle'
    broadcasts to prevent overloading the public phone system
--  Real-time reporting of message delivery and confirmation, avoiding the
    confusion created by notification systems that rely on delayed, end-of-
    broadcast reporting
--  Full-featured APIs to integrate with any college or university
    database containing student or personnel information
--  An advanced bulletin-board system that provides a secure, centralized
    number for students, faculty and administration to call into to hear
    emergency notifications, status updates and more.

3n provides InstaCom Campus Alert 2.0 via a Software-as-a-Service (SaaS) delivery model with multiple data centers in an active-active configuration. SaaS enables customers to access powerful software over the Internet at maximum performance levels without purchasing or maintaining hardware, software or telecommunications equipment. With active-active data centers, data is continuously replicated between data center locations. If service is disrupted at a data center location, all traffic is dynamically rerouted to a different site so that 3n's systems remain continuously available with no failover delays. This method provides colleges and universities with unparalleled security, unlimited scalability, anytime access to the system, and the flexibility required to meet critical communication needs in an emergency.

Colleges and universities that recently selected 3n's InstaCom Campus Alert solution for emergency communications include Virginia Tech, Rochester Institute of Technology, University of Miami, Pepperdine University and Biola University.

According to Larry Hincker, associate vice president of university relations at Virginia Tech, "The 3n InstaCom Campus Alert system is a sophisticated tool that is easy to use. I believe it can only further benefit our students, faculty, and staff."

Said Jonathan Maurer, Rochester Institute of Technology's Director of Business Operations and Risk Management Services, "3n's solution leads the industry and will enable RIT to quickly and efficiently communicate with students, faculty and staff in any emergency using a variety of communication methods, including text messaging, instant messaging, email and voice calls to cell phones and dormitory phones. The 3n mass notification system will play an instrumental role in helping RIT to manage any crisis situation or non-standard condition across the campus."

Gregory Balsano, Vice President of University Services at Biola University, said, "The fact that InstaCom performed excellently for us during actual IT-related emergencies gave the system added weight as we reviewed products that could broaden the nature and scope of emergency notification to include potential student, faculty and staff needs. The 3n representatives became our partners as we determined how best to provide emergency notification for our campus community during various crisis scenarios. InstaCom is a critical component in our program to improve communication and thereby enhance safety."

Cinta Putra, CEO and co-founder of 3n, commented, "The recent customer-driven system enhancements enable 3n's higher education customers to address growing campus security concerns more easily and effectively than ever before. InstaCom Campus Alert 2.0 represents the next step in 3n's continued commitment to developing the most robust and reliable mass notification system available in the market today."

About 3n® (National Notification Network)

3n (National Notification Network) is the leading global provider of mass notification solutions to Global 2000 corporations, government agencies, healthcare systems, and educational institutions in more than 70 countries with the ability to communicate in more than 230 countries worldwide. 3n's innovative and powerful mass notification system is the most advanced, efficient and easy-to-use on the market today, enabling organizations to respond rapidly and effectively to crises and achieve considerable bottom-line savings in routine and emergency situations. For more information about 3n, log on to or call toll-free at 1-888-366-4911.

Contact Information

  • Contact:
    Marc Ladin
    3n (National Notification Network)
    Email Contact