Canada Revenue Agency

Canada Revenue Agency

July 17, 2014 11:39 ET

80 per cent of Canadians are Filing Online!

End-of-filing season report

OTTAWA, ONTARIO--(Marketwired - July 17, 2014) - The Honourable Kerry-Lynne D. Findlay, P.C., Q.C., M.P., Minister of National Revenue, announced today that 80 per cent of Canadians filed their income tax return electronically this year, an increase of 6 per cent over last year. As of July 2, 2014, over 21 million Canadians took advantage of Canada Revenue Agency (CRA) electronic filing services, up from 20 million this time last year.

By providing services electronically, the Government is reducing red tape and making it easier for Canadians to interact with us. Canadians can make use of the CRA's safe, secure online services when it's convenient for them, from wherever they are in the world. This year, 54% of taxpayers also received their refund by direct deposit.

Minister Findlay thanked all Canadians who filed their income tax and benefit return on time, and also announced that the average refund for the 2013 taxation year was $1,655 - up from $1,646 in the 2012 tax year.

If you missed the filing deadline, the CRA reminds you that it is in your best interest to file as soon as possible to receive benefit payments such as the GST/HST credit or the Canada child tax benefit, and to avoid paying penalties and interest charges.

T1 Returns received from February 10 to July 2, 2014

Method of Filing # of returns filed %
NETFILE 6,974,909 26%
EFILE 14,300,350 54%
Total - electronic (NETFILE + EFILE) 21,275,259 80%
Paper 5,429,976 20%
Total - all methods 26,705,235 100.00

Quick Facts

  • Community Volunteer Income Tax Program volunteers across the country assisted in completing approximately 600,000 returns for fellow Canadians this year.
  • The CRA responded to 3.5 million calls between February 17 to May 5, 2014.
  • As of July 2, 2014, 54% of taxpayers received their refund by direct deposit.
  • The average refund for the 2013 taxation year was $1,655.
  • Applications such as My Account and Quick Access allow taxpayers to track their refund, monitor their benefit and credit payments, view their registered retirement savings plan information, set up direct deposit, and much more.


"By filing online and using direct deposit, taxpayers were able to receive their refund in as little as eight days. I am pleased to announce the average refund for 2013 is $1,655, an increase from $1,646 in 2012. The Government of Canada is committed to putting more money back in the pockets of hard-working Canadians, so they can meet the needs and priorities of their families."

- The Honourable Kerry-Lynne D. Findlay, P.C., Q.C., M.P.

Minister of National Revenue

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Contact Information

  • Noel Carisse
    Media Relations
    Canada Revenue Agency