SOURCE: Rusnak Auto Group

Rusnak Auto Group

January 26, 2010 18:44 ET

A Higher Standard Propels Rusnak Pasadena Porsche to Number 1

Despite a Challenging Economy, Pasadena Dealership Rises to the #1 Volume CPO Dealer in North America by Focusing on the Customer Experience

PASADENA, CA--(Marketwire - January 26, 2010) - The Rusnak Auto Group is proud to report that Rusnak Pasadena Porsche has been named the highest volume dealership for Certified Pre Owned Porsche sales in North America. "We went into 2009 with a clear focus of putting the customer experience first," said General Manager, Mark Umutyan. "Clearly, that focus has paid off."

Certified Pre Owned vehicles from Porsche or "Porsche Approved" must go through a 100+ point mechanical and cosmetic inspection under the strictest quality control criteria. In a year when the economy challenged many customers, the appeal of such Certified Pre Owned vehicles rose. Rusnak captured a larger share relative to surrounding dealerships by paying attention to minor details across all aspects of operations. "Everyone from our master technicians to our fantastic sales associates contributed to this result. I'm incredibly proud of our entire team," added Umutyan.

While other retailers cut back in the face of a difficult economy, the Rusnak organization put more emphasis on customer service across each of their nine manufacturers which also includes Audi, Bentley, BMW, Jaguar, Maybach, Mercedes Benz, Rolls Royce and Volvo. Across the entire organization, nearly every group made gains over the competition relative to market share.

Rusnak enjoys a 44 year history as one of the strongest Auto Retail groups in Los Angeles with dealerships in the cities of Westlake, Pasadena and Arcadia. They can be visited online at

Contact Information

    Tom Valasek
    Director of Marketing
    Rusnak Auto Group
    Email Contact
    (626) 449-2377