Aizan Technologies

Aizan Technologies

October 22, 2007 11:30 ET

Aizan Technologies Chooses Loquendo's Automated Speech Recognition (ASR) Solution for Aizan's Enhanced Voice Applications Platform and Text-To-Speech (TTS) Solutions

TORONTO, CANADA and TURIN, ITALY--(Marketwire - Oct. 22, 2007) - Aizan Technologies (www.aizan.com), a leading provider of Enhanced Voice Applications and Hosted IVR services, announces its selection of Loquendo's (www.loquendo.com) award-winning speech enabled solutions to enhance Aizan's innovative line of Enhanced Voice Applications (EVA)™.

Loquendo, a global speech technology company is a leading technology partner in all areas of telephony automated speech recognition and provides the solutions required for creating the ultimate in speech-enabled applications.

"As one of the leading hosted IVR providers in North America, our focus on developing technologies that are better, faster and smarter is a driving force in the organization," said Sean Morris, Aizan's CEO. "We were looking for best-of-breed technologies to improve our applications and be plugged into our proprietary Enhanced Voice Application (EVA) platform. Loquendo's text-to-speech engine offers all the functionality, capabilities and customer ease of use we require. Additionally, Loquendo's MRCP 2.0 compliance ensured a long-term partnership could be established and is guaranteed to meet the demands of future applications."

Aizan's compliance with MRCP 2.0 is critical as open standards and interoperability is key to the company's corporate success. It also underscores Aizan's emphasis on research and development in incorporating emerging technologies and standards into its leading-edge platform.

Loquendo's broad suite of products is used to improve caller interaction, reduce wait times and increase information dissemination and comprehension across multiple enhanced voice applications offered by Aizan to an expanding client base world-wide.

"Loquendo is delighted to be collaborating with Aizan Technologies," said Rosanna Duce, Vice President International Sales at Loquendo. "Aizan's market-leading intelligent hosted voice solutions are dramatically increasing ROI, improving customer satisfaction and generating revenue in a wide range of industries. Loquendo's award-winning speech technology is the perfect match for a successful solution."

Loquendo ASR is the speaker-independent speech recognition engine that reliably recognizes large-scale vocabulary continuous speech, even in challenging environments. Full standard compliance and a complete set of tools with powerful features make Loquendo ASR one of the most robust speech recognition engines on the market. Loquendo TTS is the only speech product on the market with an emotional component, known as Gilded TTS, delivering truly lifelike synthetic speech to make any speech application natural sounding, expressive and easy to use. Loquendo speech technologies are currently available in 21 languages and 51 voices.

Aizan continues to expand its hosted voice solutions business through effective partnering with leading technology and service organizations by providing best-of-breed applications for medium and large enterprises.

About Aizan Technologies

Established in 2000, Aizan Technologies offers hosted enhanced voice solutions to a huge spectrum of customers focused on fast and secure communications. The company's solutions include Hosted Contact Centre, Preemptive Network Call Routing, Network Telephony Load Balancing, Queuing, Emergency Messaging, One-Number-for-Life and Business continuity solutions. Industry leading 360 degree communications are provided via carrier class centers on Aizan's national network using the company's own leading technology. For more information, please visit www.aizan.com.

About Loquendo

Loquendo is a Telecom Italia company headquartered in Turin, Italy, with offices in the U.S., Spain, Germany and France, and a worldwide network of partners With over 30 years experience in speech technology, Loquendo is at the forefront of the global speech market. Loquendo TTS, Loquendo ASR, Loquendo Speaker Verification and the Loquendo VoiceXML and CCXML Platform are high-quality, high-performance technologies that guarantee systems integrators the best solutions whatever the application. For more information about Loquendo, visit www.loquendo.com.

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