SOURCE: Aspect

December 03, 2009 08:00 ET

Aspect Unified Communications Deployment Wins 2009 InfoWorld 100 Honors for Industry's Top IT Projects

Company Garners Second Prestigious Accolade for Leveraging Microsoft Office Communications Server Resulting in Significant Benefits and Reduced Costs

CHELMSFORD, MA--(Marketwire - December 3, 2009) - Aspect, a unified communications (UC) solutions provider, today announced the company was honored in the 2009 InfoWorld 100 Awards from IDG's InfoWorld magazine for its global unified communications deployment. Each year, the InfoWorld 100 Awards recognize the 100 most innovative uses of IT initiatives to further business goals.

"Our recognition in the InfoWorld 100 further validates that the industry understands how unified communications can meaningfully help companies reach their business objectives for improved processes and reduced costs," said Jamie Ryan, chief information officer and senior vice president of IT, Aspect. "With careful planning and strategy, our IT team has been able to execute on a UC strategy and deliver a number of benefits to the organization. Once again, Aspect has demonstrated its expertise in unified communications and we're honored to have our IT efforts recognized with such a prestigious industry award."

Aspect won the InfoWorld accolade for its implementation of Microsoft® Office Communications Server 2007 R2 throughout offices in the Americas, Europe and the Asia Pacific (APAC) regions. More than 1,700 employees have completely migrated to Office Communications Server 2007 R2 for all voice and voicemail services, audio and Web conferencing, instant messaging (IM) and presence.

The company completed the company-wide implementation of Office Communications Server 2007 R2 in September and has already seen an aggressive return on investment (ROI), including $1 million in savings on annual conferencing costs and savings of more than $250,000 annually in telecommunication charges as a result of session initiation protocol (SIP) trunking.

"This year's recipients of InfoWorld's highest honor are shining examples of IT projects undertaken by tech leaders committed to pushing their organizations forward," said Jason Snyder, features editor, InfoWorld. The selection of companies listed in the InfoWorld 100 rankings are based on the excellence and quality of the IT environment.

Aspect continues to garner industry recognition for its unified communications deployment. In October, the company was honored on the 2009 InformationWeek 500 list, which analyzes and ranks the most innovative corporate users of information technology. Aspect was ranked number 74 on the list.

To learn more about Aspect's global unified communications deployment, read the IDC case study on in the resources section.

About InfoWorld Media Group

InfoWorld Media Group helps IT Decision Makers choose the right technology, within the context of a cohesive strategy for business impact at their organizations. InfoWorld identifies and promotes emerging technology segments that add unique value for the organizations that implement them, as well as the vendors that provide those solutions. Using an integrated communications approach including online, events, research, and a continued investment in an independent Test Center, InfoWorld analysts and editors provide hands-on analysis and evaluation, as well as expert commentary on issues surrounding emerging technologies and products. Visit InfoWorld at

About Aspect

Aspect provides software and consulting services that turn the potential of unified communications into real business results across the enterprise and in the contact center. Applying 35 years of insight and experience, Aspect helps more than two-thirds of the FORTUNE Global 100, as well as small and medium enterprises, power their business processes with communications. For more information, visit

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Aspect and Aspect Software are either trademarks or registered trademarks of Aspect Software, Inc., in the United States and/or other countries. The names of other companies and products mentioned herein may be the trademarks of their respective owners.

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