April 23, 2008 12:00 ET

Atria Networks Selects Commsolv for End-to-End Order Management and Fulfillment

Commsolv to Become Standard Management Platform for Service Delivery Across Atria's Rapidly Growing Fiber-optic Network

TORONTO, ONTARIO--(Marketwire - April 23, 2008) - Commsolv (, a leading developer of communications asset management software, announces that Atria Networks LP has selected the Commsolv Communications Asset Management software as its platform of record to handle all order management and fulfillment for Internet access, point-to-point connectivity and IT continuity solutions delivered on Atria Networks' extensive fiber-optic network in Southern Ontario.

In the fall of 2007 Atria needed to find a replacement for its current order management system. The company wanted a new back office platform that could support the broad end-to-end service fulfillment needs of a growing organization and offered the robustness and scalability needed to support Atria's aggressive fiber network acquisition plans. In addition, Atria needed extensive workflow functionality, a flexible and easy to configure product catalogue and powerful reporting capabilities. Ease of integration with third party applications such as Microsoft Great Plains and HP Service Desk were also critical requirements.

Having investigated a number of alternative solutions, Atria finally decided to go with the Commsolv Communication Asset Management platform, which met and exceeded every one of their key requirements.

"We needed a solution that is easy to deploy, easy to manage and easy to scale, with an aggressive price point" said Tom Pollock, President of Atria. "We also needed a platform that would allow us to establish standardized processes across an organization growing rapidly through acquisition. The Commsolv offering responded to these needs on every count".

Commsolv gives service providers like Atria a robust Operations Support System that facilitates fast, efficient and accurate provisioning and delivery of all telecom services. Commsolv provides comprehensive order management, service order fulfillment and service activation, capabilities backed by robust inventory, workflow, reporting and product catalog functionality. The product's flexible and open nature enables service providers like Atria to adapt easily to changing market conditions and respond quickly to the demands of a rapidly growing customer base.

"Atria's decision to go with Commsolv provides further proof that our platform is ideally suited to service providers looking for packaged solutions to meet their current and future needs," says Commsolv CEO Dennis dos Santos. "We believe there is a gap in the market for affordable solutions for these service providers and Commsolv is filling that gap, with a product that's also available as an on-demand SaaS application".

About Commsolv

Commsolv (formally known as Digital Fairway) develops on-demand software solutions that help enterprises and service providers simplify the management of their corporate communications assets. The Commsolv Communications Asset Management platform enables customers to centralize, streamline and automate the complete lifecycle of managing and operating their WAN, Voice and Internet circuits, services and equipment. By building accurate, easy to manage inventories of all their telecom assets, organizations can gain control of the runaway costs associated with both traditional and converged voice and data communications services. Commsolv customers and partners include a growing list of some of the world's most successful enterprises and service providers. Founded in 1999, Commsolv is headquartered in Toronto, Ontario and has sales offices in New York, Chicago, Philadelphia, Atlanta and Ottawa. For additional information, please visit

About Atria Networks

Atria Networks LP owns and operates a contiguous fiber-optic network that connects vibrant and growing markets across Ontario with fast, highly dependable Internet access, point-to-point data connectivity, IT continuity and disaster recovery services.

With one of the most extensive fiber-optic networks in Ontario, Atria can scale immediately to meet any bandwidth requirement. Continuity services include offsite data storage, email and web security, and Internet redundancy for protection against downtime losses in revenue and productivity. Active in the communities served, Atria Networks provides free WiFi Internet in public libraries and invests locally in education and literacy.

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