SOURCE: Avaya Inc.

November 19, 2008 10:03 ET

Avaya Receives 2008 INTERNET TELEPHONY Excellence Award for Small-Medium Business Solution

Avaya IP Office Honored for Delivering Exceptional IP Telephony

BASKING RIDGE, NJ--(Marketwire - November 19, 2008) - Avaya Inc. announced today that Technology Marketing Corporation (TMC) has named Avaya IP Office as a recipient of a 2008 INTERNET TELEPHONY Excellence Award presented by INTERNET TELEPHONY magazine.

Avaya IP Office is a sophisticated and affordable communications solution that brings together the benefits of voice and Internet technologies to enable a small or medium sized enterprise (SME) to have the same business-critical applications available to a FORTUNE 500 firm. The suite of applications helps SMEs maximize the productivity of their employees by letting the entire staff communicate anytime, anywhere while helping to significantly lowering operating costs.

"Responsiveness to customers is one of the biggest competitive advantages for SMEs, but organizations are also challenged with maintaining employee morale in a tough economy," said Geoffrey Baird, vice president and general manager, Integrated Office Communications Group, Avaya. "This honor reinforces our leadership and future investment in bringing IP communications to the millions of small to medium sized organizations that need to communicate with partners, customers and colleagues with the same sophistication and efficiencies of their larger competitors."

"Advancing IP communications and providing solutions that add significant value in this marketplace has earned Avaya recognition from the editors of INTERNET TELEPHONY in the form of an INTERNET TELEPHONY Excellence Award," said Greg Galitzine, Editorial Director of INTERNET TELEPHONY. "IP Office has excelled in delivering communications solutions for its customers, who are extremely pleased and have offered their testaments of support."

In addition to helping businesses improve cost-efficiencies and customer service, Avaya IP Office has been recognized as an important productivity driver for workers in small and medium sized businesses. Employees can use it to turn their home phones into office phones, access emails and business calls via their mobile devices, use laptops to create conference calls or work full-time from home with all of the capabilities of a branch office. This delivers productivity boosts for employees and cost savings for small businesses.

"Avaya IP Office has proven to bring outstanding contributions to IP communications and winning solutions for its customers," added Rich Tehrani, Editor-in-Chief of INTERNET TELEPHONY.

The 2008 INTERNET TELEPHONY Excellence Award winners are published in the October 2008 issue of INTERNET TELEPHONY magazine, www.itmag.com.

For more information, please visit www.tmcnet.com.

About Avaya

Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large.

For more information visit the Avaya Web site: www.avaya.com.

About INTERNET TELEPHONY magazine

INTERNET TELEPHONY has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit www.itmag.com.

About TMC

Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries, serving as many as three million unique visitors globally each month according to Webtrends. In addition, TMC produces INTERNET TELPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference.

For more information about TMC, visit www.tmcnet.com.

Contact Information