SOURCE: BigBand Networks

August 05, 2008 12:05 ET

BigBand Networks Implements Remote Monitoring Services Suite for Switched Digital Video

Proactive Monitoring and Comprehensive, Real-Time Reporting Improves Network Availability and Reduces Operating Expenses

REDWOOD CITY, CA--(Marketwire - August 5, 2008) - BigBand Networks, Inc. (NASDAQ: BBND), a leading innovator in video networking, announced today that its Remote Monitoring Service (RMS) suite is providing its cable operators with insights into the health of their BigBand switched digital video (SDV) systems and is intended to do so round-the-clock. The BigBand RMS suite has been implemented in over 25 switched digital video network locations in North America.

"The BigBand RMS suite represents a paradigm shift away from reactive isolation and resolution, to a proactive approach to monitoring network health," said David Heard, BigBand's chief operations officer. "It's like having a personal doctor that is always available, alerts a patient when they are at risk of getting sick and can help prevent them from becoming ill."

BigBand RMS is available to any BigBand SDV customer. It offers the following features:

--  Proactive and Preventive Monitoring. Continuous network monitoring
    designed to predict and prevent problematic issues from occurring,
    reducing operating expenses and ensuring a high-quality subscriber

--  Comprehensive Reporting. BigBand RMS provides a variety of service
    levels, with easy add-ons for future needs, including

    --  Weekly reports -- Activity of all BigBand network devices is
        summarized and sent via e-mail;

    --  24/7 Alarm Notification -- Weekly reports that include critical
        alarm alerts and optional customization of alarm criteria;

    --  Dashboard View -- Real-time alarm reporting and inventory
        management of BigBand devices in a single, centralized view;

    --  NOC Integration -- Filtered alarms and warnings on all BigBand
        network devices, integrated seamlessly with the Network Operations

--  Isolation and Resolution. If a network outage does occur the system
    is designed to detect and isolate a problem, with the goal of
    increasing system uptime and protecting network availability.

Email for more information on BigBand's RMS solution.

About BigBand Networks

BigBand Networks, Inc. (NASDAQ: BBND) provides broadband service providers with innovative network solutions designed to make it easier to move, manage and monetize video. These solutions are based on BigBand's video-networking platforms that are built to enable efficient and reliable delivery across a wide range of services, including digital TV, high definition TV, advanced advertising, video-on-demand and interactive TV. BigBand Networks' customers include more than 200 service providers -- including six of the ten largest service providers in the U.S. -- and leading cable and telco service providers in North America, Asia, Europe and Latin America. BigBand Networks is based in Redwood City, Calif., with offices worldwide. For additional information about the company, please call +1.650.995.5000, email or visit

This release contains "forward-looking statements" as defined under the U.S. Federal Securities Laws, including the Private Securities Litigation Reform Act of 1995 and is subject to the safe harbors created by such laws. Forward-looking statements may relate to, but are not limited to the functionality, programming potential and other potential benefits to be derived by our customers from the use of the BigBand's remote monitoring service solution, forward-looking statements are based on current expectations that involve a number of uncertainties and risks that may cause actual events or results to differ materially. Factors that could cause actual events or results to differ materially include, among others, the following: rapid technological change that can adversely affect the demand for BigBand's products, design flaws in BigBand's remote monitoring service solution, shifts in customer demand, shifts in strategic relationships, delays in BigBand's ability to deliver or decisions to discontinue its products and services, or announcements by competitors. These and other risks may be detailed from time to time in BigBand's periodic reports filed with the Securities and Exchange Commission, copies of which may be obtained from BigBand Networks is under no obligation to (and expressly disclaims any such obligation to) update or alter its forward-looking statements whether as a result of new information, future events or otherwise. Information contained in our website is not incorporated by reference in, or made part of this press release.

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