April 14, 2010 08:00 ET

BigFix DSS SAM Licensed Seat Count Reaches 1 Million

Fastest Selling New Product in BigFix History -- Market Demand and Real-World Benefits Drive Record-Setting Adoption Rate

EMERYVILLE, CA--(Marketwire - April 14, 2010) -

News Facts

  • BigFix reports that it sold over 1,000,000 seat licenses for its Decision Support System Software Asset Management (DSS SAM) product during the 10 months following the product's release.
  • Introduced in January 2009, DSS SAM has become the fastest selling new BigFix product in company history.
  • DSS SAM customers represent all of BigFix's top global vertical markets, with purchases from healthcare, educational, financial services, retail, government, and other sectors.

Real-World Benefits Drive Rapid Adoption

  • Customers report two main benefits from DSS SAM -- simplifying and lowering the cost of software asset tracking, auditing, and management; and enabling lower software licensing costs through discovery of over-licensing and stronger negotiating positions versus software vendors.
  • The product achieves these benefits by leveraging the real-time visibility and control properties of the BigFix Unified Management platform combined with analytics tools focused on software inventory management.
  • This creates a near real-time view of application software inventories, installations, usage patterns, and other information that help DSS SAM customers cut software costs and get more from the money that they do spend.
  • DSS SAM also supports enterprise IT security programs by identifying old, previous version software, unpatched/un-updated applications, non-approved or user-installed software, and rogue applications in general.

Background and Context

  • The addition of DSS SAM to the BigFix product line demonstrates the flexibility and extensibility of the BigFix Unified Management Platform.
  • The Platform's single agent, single infrastructure enabled BigFix to develop DSS SAM as a set of policies running on the BigFix agents installed on desktop, server, and mobile endpoint computers that forward configuration information from each computer to an analytics engine running on the BigFix server.
  • End users can see and manage a growing list of security and system management functions via the BigFix Platform including asset inventory, security policy management, vulnerability management, endpoint security, security configuration management, patch management, power management -- and now -- software asset management.

Gartner on Software Asset Management
The Gartner Research note, "Reduce the Risk of Noncompliance in Case of Software Audits," (Gartner ID Number G00171826) Key Findings include: "Most organizations put robust review, procurement and management process in place only after paying high penalties following a software audit. Based on analysis of client activity during the last 24 months, Gartner believes that every client can expect at least one audit during the next 12 months. Software vendor audits find organizations to be out of compliance to some degree, with resulting fees and penalties often running into the millions of dollars. Sustainable review, procurement and management processes can effectively minimize the risk of noncompliance and associated penalties in a vendor audit."

Supporting Quote
Jeff Spitulnik, BigFix director of product management for DSS SAM, said: "A million seat licenses purchased before the product was one year old! BigFix customers worldwide are already realizing real ROI and quick time to payback with DSS SAM. This product validates the BigFix Platform as 'system of truth' for real-time information for IT Decision Support solutions. Going forward, we continue to build upon the features and capabilities of the DSS SAM product and apply the Decision Support System concept to other hot button IT security and system management problem spaces."

Information Resources

About BigFix
Founded in 1997, the BigFix®, Inc. solutions support a global portfolio of A-list organizations in government, finance, retail, educational, industrial and public utility sectors. BigFix revolutionizes IT infrastructure management by replacing fragmented collections of single-purpose tools with the industry's only unified visibility and control architecture that consolidates up to 18 security, IT compliance, decision support, and green computing functions. For more information, visit, follow BigFix on Twitter @BigFix, or stay in touch on the BigFix Facebook page,

*Information sources available on request.

© 2010 BigFix, Inc. All rights reserved. All company and product names mentioned herein may be trademarks of their respective companies.

Contact Information

  • Media contact:
    Christina Armstrong
    Connecting Point Communications for BigFix, Inc.
    Email Contact