August 14, 2009 06:00 ET

Billing, Member Services and Partner Management Infrastructure-MetraTech

BOSTON, MARYLAND and LONDON, UNITED KINGDOM--(Marketwire - Aug. 14, 2009) - MetraTech Corp. (, the charging, billing, settlement and customer care product provider announced that LifeLock, Inc., a leader in proactive identify theft protection, has chosen MetraNet(TM) as its billing, customer care and partner management solution.

"We have been in need of a system that can support our millions of customers and help us build on the credibility and trust we have won in the marketplace," said Robert Krakauer, CFO of LifeLock. "MetraTech can reliably automate the billing of bundled subscription services, dynamically manage a wide range of complex revenue sharing arrangements and help us expand into sophisticated B2B offerings targeted at large enterprises."

MetraNet provides LifeLock with the ability to quickly adapt to changes relating to customer and partner relationships; products, options and services sold; and the introduction of new business models. MetraNet empowers LifeLock to provide full life-cycle customer care including: pricing, billing, charging, settlement, customer inquiries, disputes, and adjustments. MetraNet also provides LifeLock with the ultimate in marketing flexibility, allowing new products, options and services to be configured in minimal timeframes.

With MetraNet, LifeLock can exactly map internal processes to changes in the business, while simultaneously allowing for the unique needs of LifeLock's business. This approach allows LifeLock to manage the customer experience without imposing processes and functions not required, or which adversely impact LifeLock's way of doing business, which ultimately enables a continuous competitive advantage.

About MetraTech

Offering a new approach to charging, billing, settlement and customer care enabling organizations to embrace change without compromise. MetraNet, our flagship product, is unique in its ability to automate business processes and business models that address rapidly changing, complex or radical business strategies across any industry for an unlimited number of services. MetraNet is deployed globally, enabling diverse customers to build innovative and successful business models, securely collect revenue, and manage their entire customer lifecycle in some 12 languages, 17 currencies and 52 countries.


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