CSM Systems Corp.
TSX VENTURE : CKX

CSM Systems Corp.
Visionstate

Visionstate

November 07, 2007 14:03 ET

CSM Systems Corp: ViCCi Makes her Ontario Debut

EDMONTON, ALBERTA--(Marketwire - Nov. 7, 2007) - A revolutionary technology called the Virtual Customer Care Interface (ViCCi) was unveiled today at Upper Canada Mall in Newmarket, Ontario, an Ivanhoe Cambridge shopping centre.

ViCCi (pronounced "Vicky"), created by Visionstate, a division of CSM Systems Inc (TSX VENTURE:CKX) incorporates the 3D avatar with interactive touchscreen technology including large format high definition LCD displays and touchscreens. ViCCi, the animated assistant, provides shoppers verbal and visual directions to locate stores, brands, products, and shopping centre services. She can even suggest gift ideas.

"It is designed to set a consistently high standard of interactive customer care and wayfinding." said John Putters, CSM President, adding that "as an Alberta based company, we are really excited about elevating ViCCi to a National level."

ViCCi is currently providing customer care service from 14 units in 3 Alberta shopping centres, in both Calgary and Edmonton. This installation of 3 new units into New Markets' Upper Canada Mall marks an Ontario first.

About VISIONSTATE: Visionstate specializes in providing virtual customer care applications in public places. A division of CSM Systems Inc (TSX VENTURE:CKX), Visionstate designs technology to provide solutions to shrinking labour markets while enhancing the customer service experience.

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