Canadian Tourism Human Resource Council

Canadian Tourism Human Resource Council

October 05, 2009 06:00 ET

CTHRC-Sharpen Your Competitive Edge: Montreal Hosts Annual Tourism Conference

OTTAWA, ONTARIO--(Marketwire - Oct. 5, 2009) - The Canadian Tourism Human Resource Council, in partnership with the Conseil quebecois des ressources humaines en tourisme, has announced the program for the eighth Annual Tourism HR Forum. Taking place at Montreal's Delta Centre-Ville from November 23rd to 25th, the Forum will address critical human resource issues currently facing the tourism sector, with a particular focus on recruitment, retention, and staff development in these challenging times. Registration and the full program are available now at

The HR Forum has become a key event for anyone involved in managing and developing people for the tourism sector - executives, managers, corporate trainers, educators, and association representatives. Titled On Your Mark! Get Set! Change!, this year's event provides a venue to hear about the sector's challenges, and to discover practical, relevant solutions and ideas. Featured speakers will examine issues from three perspectives - Quebec, Canada, and the world. The program reflects the unique collaboration of the Quebec and Canadian tourism HR organizations in bringing together their annual HR conferences.

"Raising the standard for human resource practices is critical to ensuring that we attract top employees, and that our guests enjoy the best stay possible," says Lissa-Maria Pietracupa, CHRP, Vice President People & Culture of Coast Hotels & Resorts. "By sharing innovative programs and successful procedures and processes, we will be better equipped to engender a sense of pride amongst our people, leading to higher job satisfaction, increased retention, and quality service."

Last year's Forum attracted 200 delegates from across Canada to discuss progressive, relevant topics, and to showcase best practices in human resource development. The continued growth in attendance illustrates a greater realization of the importance of strong HR practices to combating labour shortages and retention challenges.

About the Canadian Tourism Human Resource Council (CTHRC)

The (CTHRC) is a national organization that facilitates and coordinates human resources development activities which support a globally competitive and sustainable Canadian tourism sector. The Council conducts labour market research (, offers training and recognition under the emerit tourism training brand (, promotes the advantages of working in the sector through Discover Tourism (, and helps identify companies with positive HR practices through its employee-rated Employer of Choice program.

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