SOURCE: CallCopy, Inc.

CallCopy, Inc.

August 26, 2010 12:18 ET

CallCopy Named Top Contact Center Software Provider in Inc. 5000 List

Call Recording and Contact Center Solutions Provider Ranked #508 on List of Fastest-Growing Private Companies in America

COLUMBUS, OH--(Marketwire - August 26, 2010) -  CallCopy, a leading provider of call recording and contact center solutions, has been ranked number 508 on the Inc. 5000 -- Inc. magazine's exclusive ranking of the nation's fastest-growing private companies. This was the highest ranking of any contact center software provider.

"We're honored to be named one of the nation's top companies by such a well-known and respected publication," said Jonathan Dunham, vice president of sales for CallCopy. "Being ranked number 508 on the list not only showcases our growth and success as a company, but is indicative of the hard work put forth by the entire CallCopy team."

The Inc. 5000 ranks companies according to percentage revenue growth from 2006 to 2009. During this period, CallCopy grew revenue by nearly 600 percent, making it the fastest-growing contact center software vendor to qualify for the list. Dunham added, "Achieving the highest ranking within our industry is particularly rewarding, and speaks directly to the feedback that we hear from the market -- that CallCopy delivers a superior combination of product and service."

Being named to the Inc. 5000 follows CallCopy's release of cc: Discover 4.3, the latest version of the company's award-winning, enterprise-proven workforce optimization suite. The innovative contact center solution suite empowers organizations to gather business intelligence, which is leveraged to maximize operational performance, reduce liability, achieve regulatory compliance and increase customer satisfaction.

"We've worked hard to maintain our strong record of solid year-over-year growth," said Jeff Canter, chief operating officer at CallCopy. "While the current economic climate finds others in our industry struggling, we've succeeded in achieving an enviable record of success."

"The leaders of the companies on this year's Inc. 5000 have figured out how to grow their businesses during the longest recession since the Great Depression," said Inc. president Bob LaPointe. "The 2010 Inc. 5000 showcases a particularly hardy group of entrepreneurs."

Complete results of the Inc. 5000 can be found on www.inc.com/5000.

About CallCopy
CallCopy, a leading provider of innovative contact center solutions, is dedicated to ensuring the highest standards of satisfaction. The award-winning, enterprise-proven cc: Discover suite delivers advanced call recording, screen capture, quality management, speech analytics, performance management, customer satisfaction survey and workforce management capabilities to organizations of all sizes and industries.

For more information, visit www.callcopy.com.

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