Contact Information: Contact: Beth Mayer 1 415 593 8442 betmayer@cisco.com
Capcom Deploys Cisco Unified Communications
Employee Efficiency Improved Through Coordination of Phones, PCs, and Presence
| Source: Cisco Systems, Inc.
TOKYO--(Marketwire - October 28, 2008) - Cisco Systems (NASDAQ : CSCO ), Godo Kaisha (President
and CEO: Edzard Overbeek; location: Akasaka, Minato-ku, Tokyo) today
announced that Capcom Co., Ltd. (President and COO: Haruhiro Tsujimoto;
location:
Chuo-ku, Osaka) has deployed Cisco® Unified Communications to improve employee
efficiency and make voice communications more convenient. By introducing
this technology, Capcom has also reduced the workload associated with
setting up and maintaining its telephone system.
After deploying this solution, Capcom found that both the convenience and
call quality of phone communications improved dramatically, and the
workload associated with setting up and maintaining the phone system was
greatly reduced, increasing employee work efficiency. Just two months after
making the decision to introduce Cisco Unified Communications, the Internet
Protocol (IP) phone system was up and running.
Cisco Unified Communications makes it easy for Capcom employees to look up
phone numbers, and phone extensions can be called up instantly by personnel
in overseas offices, greatly enhancing the convenience of phone
communications. For example, employee seating arrangements change
frequently in Capcom's quality-control department, requiring the previous
phone directory to undergo daily maintenance and requiring officewide
notifications of extension number changes each time. With the introduction
of the new IP phone system there is no need to change numbers when an
employee moves to a different desk, easing the maintenance workload
considerably.
ABOUT CAPCOM
Capcom is a leading worldwide developer, publisher and distributor of
interactive entertainment for game consoles, PCs, handheld and wireless
devices. Founded in 1983, the company has created hundreds of games,
including
best-selling franchises Resident Evil®, Street Fighter®, Mega Man®
and Devil May Cry®. Capcom maintains operations in the U.S., U.K.,
Germany, France, Tokyo, Korea and Hong Kong, with corporate headquarters
located in Osaka, Japan. More information about Capcom can be found on the
company web site, www.capcom.com.
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