SOURCE: Clarizen

Clarizen

April 20, 2010 12:28 ET

Clarizen and Zendesk Release Platform Integration for Enterprise Customers

Out-of-the-Box Integration Connects Leading SaaS Project Management and Customer Support Platforms in Real Time

SAN FRANCISCO, CA and SAN MATEO, CA--(Marketwire - April 20, 2010) -  Clarizen and Zendesk today announced that they have integrated their enterprise SaaS applications. Clarizen and Zendesk now work together 'out-of-the-box,' combining Clarizen's powerful on-demand work and project management software with Zendesk's cutting-edge Web 2.0, on-demand customer support solution.

With the new integration, Zendesk users can seamlessly schedule and update support tickets within Clarizen projects. Similarly, Clarizen users can add project issues to Zendesk and have real-time status updates displayed within each application.

"Clarizen and Zendesk both understand the need for enterprise-ready tools that enable companies to sense and respond to business challenges in real time," said Avinoam Nowogrodski, founder and CEO of Clarizen. "Zendesk's functionality fits seamlessly into our product offering, delivering our users an integrated view of the entire lifecycle of their business by connecting our project management with their customer-facing support."

"Our customers often tell us that one of the best things about Zendesk is the easy integration with third-party applications," said Mikkel Svane, CEO of Zendesk. "Working with leading SaaS vendors like Clarizen helps us deliver powerful integration points to our customers, providing a seamless experience for the user."

About Clarizen
Founded in 2005, Clarizen is a privately held, venture-backed company based in Hod Hasharon, Israel, with US headquarters in San Mateo, CA. The company recently secured $8 million in C-round funding put forward by Benchmark Capital, DAG Ventures, and Carmel Ventures, for $24 million in total investment. Clarizen customers include UPS, Autodesk, Anritsu, ESRI, Lenovo, Fortinet and NBC. For more information, visit http://www.clarizen.com

Contact Information

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    Chris Ulbrich
    LEWIS PR for Clarizen
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