SOURCE: Comm100 Network Corporation

Comm100 Network Corporation

January 26, 2010 09:00 ET

Comm100 Attains Gold Certified Partner Status in Microsoft Partner Network

Comm100 Further Distinguishes Itself by Earning a Microsoft Competency in Mobility Solutions and Custom Development Solutions (Web Development)

VANCOUVER, BC--(Marketwire - January 26, 2010) - Comm100 Network Corporation, the provider of open source and free hosted customer support software, today announced it has attained Gold Certified Partner status in the Microsoft Partner Network with a competency in Mobility Solutions and Custom Development Solutions (Web Development), recognizing Comm100's expertise and impact in the technology marketplace.

Comm100 provides open source and free hosted customer support software for small and midsized businesses. Comm100 focuses on developing and managing fully integrated customer support and communication solutions to enable businesses to communicate with their customers effectively through multiple integrated communication channels, including live chat, forum, knowledge base, email case management and ticket system.

"We are extremely pleased to have attained Gold Certified Partner status. This allows us to clearly promote our expertise to our customers," said Amy Gu, VP of Comm100. "The benefits provided through our Gold Certified Partner status will allow us to continue to enhance the offerings that we provide for customers."

"Customers are looking for partner companies that can bridge the gap between their business demands and technology capabilities," said Allison Watson, corporate vice president of the Worldwide Partner Group at Microsoft Corp. "They need to trust in a company that can act as an expert adviser for their long-term strategic technology plans. Today, Microsoft recognizes Comm100 Network Corporation as a new Gold Certified Partner for demonstrating its expertise in providing customer satisfaction using Microsoft products and technology."

As one of the requirements for attaining Gold Certified Partner status, Comm100 had to declare a Microsoft Competency. Microsoft Competencies are designed to help differentiate a partner's capabilities with specific Microsoft technologies to customers looking for a particular type of solution. Each Competency has a unique set of requirements and benefits, formulated to accurately represent the specific skills and services that partners bring to the technology industry.

The Custom Development Solutions competency is designed for partners that specialize in demand generation, technical and sales learning opportunities, and early adopter initiatives across Microsoft developer technologies, with an emphasis on Microsoft Visual Studio 2005.

"Our developer partners enable us to deliver high-quality solutions and applications to our customers," said Joe Marini, Director, Development Tools Ecosystem at Microsoft Corp. "As the demand for applications built on the Microsoft platform continues to grow, there are more opportunities for providers of custom-developed applications than ever. The Custom Development Solutions Competency provides partners with a way to showcase their expertise delivering custom-built solutions to customers, to enhance partners' revenue opportunities and positioning them for growth."

The Microsoft Partner Network was launched in October 2003 and represents Microsoft's ongoing commitment to the success of partners worldwide. The program offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact that partners have in the technology marketplace, and delivers more value to help partners' businesses be successful.

About Comm100

Comm100 provides open source and free hosted customer support software for small and medium businesses. Comm100 focuses on developing and managing fully integrated customer support and communication solutions to enable businesses to communicate with their customers effectively through multiple integrated communication channels, including live chat, forum, newsletter, knowledge base, email case management and ticket system. Visit us online at: http://www.comm100.com

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