SOURCE: Comm100 Network Corporation

Comm100 Network Corporation

January 27, 2010 09:00 ET

Comm100 Free Online Customer Support Software Reaches a Milestone: 10,000 Registered Users

Comm100 Offers the Ideal Solution to Improve Business-Client Communication With Four Integrated Software Products

VANCOUVER, BC--(Marketwire - January 27, 2010) - Comm100 announced it has reached a milestone of 10,000 registered users for its free hosted customer support software. Since its launch in August 2009, users have been drawn by the software's reliability and effectiveness, and the difference it has made in their business.

"Our experience with Comm100 has been absolutely amazing. We have thousands of visitors to our site each week and Comm100 has made responding to their needs simple," said Dave Warren, Co-owner of The Ozarks Sentinel Publishing, LLC.

Comm100 offers four integrated customer support solutions including Live Chat, Knowledge Base, Forum and Newsletter with several in development or planning, including Email Case Management, Ticket System, Contact, and Survey. All these applications can be either fully integrated to offer a complete customer service solution, or used independently to meet different business needs.

Each product is free, easy to use, and totally customizable. That's why they have enjoyed great popularity among the public and aided many businesses in increasing their bottom line.

"During the first 2 weeks after we implemented Comm100, our sales increased by 12 percent," said Alison Kane, Marketing Manager of Obelisk Investment Property.

The comments from satisfied customers keep coming, helping Comm100 to become one of the fastest growing providers of customer support software.

"We know that customer service and communication is one of the most important factors behind achieving business success. Our clients also know that and trust our customer support software, which is why we've reached 10,000 registered users," said Amy Gu, VP of Comm100.

All Comm100 products are delivered as free SaaS/Hosted applications and fully managed by Comm100. With Comm100 taking care of all the hardware, software, backup and maintenance work on the server side, businesses can focus on what they do best, taking care of customers.

About Comm100

Comm100 provides open source and free hosted customer support software for small and medium businesses. Comm100 focuses on developing and managing fully integrated customer support and communication solutions to enable businesses to communicate with their customers effectively through multiple integrated communication channels, including live chat, forum, newsletter, knowledge base, email case management and ticket system. Comm100 is a Microsoft Gold Certified Partner. Visit us online at: http://www.comm100.com/

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