SOURCE: Comptel Corporation

Comptel Corporation

April 07, 2010 03:00 ET

Comptel Customer Service Centre in Bulgaria Becomes a Fully-Owned Comptel Subsidiary

The Bulgarian Professional Services Team Supports Comptel's Aim of Getting Closer to Customers

HELSINKI, FINLAND--(Marketwire - April 7, 2010) -  Comptel Corporation (HEX: CTL1V), the leading vendor of dynamic Operations Support System (OSS) software, today announced that the Comptel customer service centre in Bulgaria has become a fully-owned Comptel subsidiary.

Established in Sofia in late 2008 in cooperation with a Bulgarian software company Bianor AD, Comptel's customer service centre in Sofia has grown in just over one year/15 months to 26 people delivering professional services to Comptel customers globally. As of 1 April, the Bulgarian team is transferred to Comptel as a fully-owned subsidiary.

Key Facts:

  • Comptel's subsidiary in Bulgaria is incorporated under the name Comptel Communications EOOD.
  • The team is moving this week to a new office located in the popular district Geo Milev.
  • In addition to Bulgaria, Comptel has customer service centres and offices in Argentina, Brazil, Mexico, USA, South Africa, UAE, Italy, UK, Norway, Russia, China, India, Malaysia and Australia. Company headquarters are located in Helsinki, Finland.

Supporting Quotes:

  • "We are proud to have been able to attract highly qualified professionals to the Bulgaria customer service centre -- in addition to solid professional experience," says Mr. Slavi Ivanov, Comptel Manager Customer Services, Bulgaria. "Operations here in Bulgaria help support the growth opportunities in Eastern Europe and facilitate the recruitment of qualified IT and software specialists."
  • "Comptel is committed to serve its existing and new customers. I am confident that the support from the customer service centre in Bulgaria will continue to help bring Comptel closer to customers and strengthen the profitability of Comptel's service business," concludes Mr. Markku Järvenpää, senior vice president, Global Operations Support, Comptel.

Resources:

Tags: Comptel Corporation, OSS, customer service centre, subsidiary, fulfillment, provisioning, mediation, charging

About Comptel Corporation

Comptel Dynamic OSS solutions enable telecom service providers to deliver services flexibly and charge them effectively. Comptel's wide expertise in service fulfillment, mediation and charging empowers our customers to focus on delivering innovative services. Comptel has provided software solutions to 280 service providers with 800 million subscribers in 85 countries. The Group has about 600 employees world-wide and net sales were EUR 75 million in 2009. www.comptel.com

Contact Information

  • Further information:

    Comptel Corporation
    Olivier Suard
    Marketing Director
    Tel. +44 207 887 4513
    Email: olivier.suard@comptel.com

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