SOURCE: Westcon Group, Inc.

Westcon Group, Inc.

February 03, 2010 14:06 ET

Comstor Service Annuity Manager Helps Resellers Capitalize on Cisco-Oriented Renewable Service Opportunities

SaaS Application Provides Efficient Quote Production and Consolidated View of Annuity-Based Revenue Opportunities

TARRYTOWN, NY--(Marketwire - February 3, 2010) - Westcon Group, Inc., the leading specialty distributor in networking, convergence, security and mobility, today announced that its North American Comstor business unit is offering the Comstor Service Annuity Manager to select Cisco-focused resellers. The Comstor Service Annuity Manager is an easy to use SaaS application designed to help resellers capture recurring revenue opportunities in their services business.

The Comstor Service Annuity Manager is designed to work in conjunction with Cisco SMARTnet, Cisco's award-winning technical support service that offers direct, anytime access to a wide array of Cisco-oriented technical resources. Using Comstor's new application, users can access an efficient quoting system and an elegant "cockpit view" of renewable opportunities from any Internet connection.

"The Comstor Service Annuity Manager plays an instrumental role in helping Cisco-oriented resellers identify and capitalize on annuity based revenue opportunities," commented Andy Banks, vice president Cisco sales, Comstor. "This class of services -- which is fundamentally important to helping end-users manage lifecycles and warranties on their equipment investments -- can represent a significant amount of a reseller's recurring revenues."

Raja Sundaram, senior director of Worldwide Services Channels, Cisco Systems, added, "The Comstor Service Annuity Manager adds an important dimension to a reseller's overall services offering, streamlining quoting and ordering processes so that partners have more time to address the needs of customers. Technical services and tools such as this can provide tremendous value to partners and customers alike, helping companies meet their business needs while controlling costs."

Andrew Chandler, vice president of business development of Virginia-based Epitome Networks, commented, "Through its Service Annuity Manager, Comstor is providing us with an easy to use system that will help our customers make informed decisions about their network purchases. We are notified instantaneously when a customer's network device is approaching end of support. This provides us with not only an opportunity to make a sale, but more importantly, to develop a more consultative relationship with our customers."

About Westcon Group

Westcon Group, Inc. is the leading specialty distributor in networking, security, mobility and convergence for leading technology vendors, including Cisco, Nortel and Avaya, Inc. Through its Westcon, Comstor and Voda One business practices, Westcon Group sells products and services to resellers, systems integrators and service providers. Westcon Group has particular expertise in the convergence of voice, data and video applications and technologies, including voice-over Internet protocol, or VoIP, security for networking and communications systems, remote access, Internet and e-business, virtual private networks, videoconferencing and wireless connectivity. For more information, visit

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