SOURCE: Aberdeen Group

Aberdeen Group

November 12, 2009 10:00 ET

Contingent Labor Management

New Study Details Leading Strategies for Leveraging Contingent Labor for Next Year...and Beyond

BOSTON, MA--(Marketwire - November 12, 2009) - Contingent labor has fast become a reliable strategy to overcome tough economic times, assisting enterprises in filling temporary roles to consistently conduct business. However, with economic recovery on the horizon, enterprises must ensure that they are managing this complex category of spend properly to mitigate risks and drive business value, according to a new study published by Aberdeen Group, a Harte-Hanks Company (NYSE: HHS).

The "Contingent Labor Management: Best-in-Class Contingent Workforce Strategies for 2010...and Beyond" report, which surveyed the strategies, performance, and key capabilities and technology utilization of nearly 200 enterprises, found that the majority (60%) of organizations are currently planning for their 2010 contingent labor workforce program in anticipation of a rush of demand for their products and services in the new year.

Because of the heightened attention around temporary labor, as the new study indicates, enterprises must be cautious in their management of this complex category of spend. "Contingent labor has risen as the most viable workforce option of the past few years," said Christopher Dwyer, research analyst and author of the study, Aberdeen. "However, the overarching risks of co-employment and federal audits have resulted in enterprises looking to outside solutions, such as MSPs, VMS technology and Independent Contractor Engagement Specialists (ICES), to continually drive performance within this complex category."

The new report found that leading enterprises have readily leveraged outside contingent labor solutions (MSP, VMS, ICES) to not only drive an 88% higher rate of compliance to federal, regulatory and state labor policies than Laggard organizations, but to also achieve a 1.3 times faster time-to-fill rate while attaining 16 times higher cost savings on contingent labor spend. These top performing enterprises are:

--  Nearly 80% more likely to outsource management of contingent labor to
    an outside solution or program
--  76% more likely to standardize contingent labor processes
--  42% more likely to have an internal review process for labor policy

A complimentary copy of this report is made available due in part by the following underwriters: Guidant Group, IQNavigator, MBO Partners, and Monument Consulting. To obtain a complimentary copy of the report, visit:

Visit for additional access to complimentary Global Supply Management Research.

About Aberdeen Group, a Harte-Hanks Company

Aberdeen provides fact-based research and market intelligence that delivers demonstrable results. Having queried more than 30,000 companies in the past two years, Aberdeen is positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information - Opportunity - Insight - Engagement - Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen or call (617) 854-5200, or to learn more about Harte-Hanks, call (800) 456-9748.

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