SOURCE: Aberdeen Group

Aberdeen Group

December 10, 2009 10:00 ET

Cut Telecom, Mobility, and Network Costs Quickly

Best-in-Class Organizations Reduced Telecom Costs by 25% in 2009

BOSTON, MA--(Marketwire - December 10, 2009) - In 2009, CFOs and CIOs had to drastically reduce telecom, mobility, and network costs. Based on primary research of over 120 organizations, new and timely research from Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), "Quick Fixes to Cut Telecom Costs," allows corporate telecom and network departments to see if they took the correct approach or still have opportunities to improve their telecom cost structure in 2009.

The majority of companies managing telecom in 2009 sacrificed service or costs to meet the needs of their executive staff and company. In fact, the bottom 30% of respondents in this year's research effort actually saw a 9% increase in their telecom and network spend last year in a time of economic turmoil. This report shows how top organizations successfully cut these infrastructure costs without reducing service levels or crippling employee productivity. By reading this report, companies will be able to identify the strategies and solutions used by top performers to cut costs without reducing service.

"Enterprise companies are always challenged to minimize communications costs while maintaining state-of-the-art networking, mobility, and collaboration capabilities," said Hyoun Park, Research Analyst, Aberdeen. "By focusing on contracts, plan and feature optimization, inventory management, and financial visibility tools that lead to success, all enterprise departments can quickly implement successful solutions to improve their data and voice infrastructure costs."

Through this practical and business-relevant research, readers will learn how to negotiate more efficient contracts, gain both invoice and asset visibility, and effectively enforce the terms and conditions that result in reducing telecom expenses without crippling key business operations.

A complimentary copy of this report is made available due in part by the following underwriters: G2 Inc. and Tangoe. To obtain a complimentary copy of the report, visit: http://www.aberdeen.com/link/sponsor.asp?cid=5882.

Visit Research.Aberdeen.com for additional access to complimentary Information Technology Research.

About Aberdeen Group, a Harte-Hanks Company

Aberdeen provides fact-based research and market intelligence that delivers demonstrable results. Having queried more than 30,000 companies in the past two years, Aberdeen is positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information - Opportunity - Insight - Engagement - Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen or call (617) 854-5200, or to learn more about Harte-Hanks, call (800) 456-9748.

© 2009 Aberdeen Group, Inc., a Harte-Hanks Company
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