SOURCE: CyberShift, Inc.

CyberShift, Inc.

October 26, 2009 13:26 ET

CyberShift's New White Paper Examines Workforce Management Solutions for At-Home Workforce

Newer Technologies and Wider Access to Broadband Make At-Home Productivity More Viable

PARSIPPANY, NJ--(Marketwire - October 26, 2009) - CyberShift, a global provider of workforce management and expense management software and services, today announced the availability of its newest white paper, "Homeward Bound: How Organizations Are Managing the At-Home Workforce." This paper examines the work-at-home trend, the opportunities and challenges it creates, the tools untethered workers need and the enterprise solutions available to manage and support an at-home workforce.

The rise of at-home workers has created both new opportunities and new management challenges for companies. As this portion of the workforce grows, so do the corresponding workforce management challenges including managing remote employee schedules and losing worker productivity when business-critical applications cannot be accessed remotely. An automated workforce management application with time and attendance, self-service and scheduling functionality enables companies to efficiently monitor and manage the at-home workforce and ensure the right people with the right skills are available at the right time. It expands visibility into employee business and travel expenses and labor costs, enables managers to create work schedules in just minutes and facilitates compliance with local and federal regulations as well as company and union policies.

"As organizations transition to or start their work-at-home programs, putting the technology in place that enables employees to get the job done is easy. The hard part is managing people and processes effectively," commented Laura Hills, vice president, CyberShift. "An automated workforce management system provides organizations with real-time data and visibility into labor movement and metrics, allowing employers to align staff with business objectives and make data-driven decisions."

According to workplace flexibility specialists FlexPaths, these automated workforce solutions work hand-in-hand with other essential resources that prepare corporate leaders, managers and employees to effectively manage a dispersed workforce. For example, when combined with technologies that can monitor call volume and employee productivity, a workforce management solution can support greater business continuity and the ability to plan for peaks and valleys in staffing requirements.

"CyberShift Workforce Management 3G offers employers opportunities to align staff with business strategies and schedules, provide workforce flexibility, create greater employee satisfaction and increase the retention of skilled labor. With the ability to self-schedule, employees gain more control over their schedule and better manage work/life balance, which ultimately benefits the employer," shared Hills.

CyberShift's award-winning Workforce Management 3G and CyberShift Expense solutions are available as a Software-as-a-Service (SaaS) or in-house license model with employee and manager access via BlackBerry® smartphones and other popular mobile devices. CyberShift delivers fully integrated solutions for all aspects of workforce and expense management and is ideally suited for companies with untethered workers. Its time and attendance feature reduces costs and lost productivity by managing time, absences, leave balances and automation of all pay and work rules.

Topics covered in the white paper include: Work-at-Home Trends and Requirements; The Business Challenges of Managing a Home-Based Workforce; The Tools to Support an Untethered Workforce; and Bringing Enterprise Applications Home. CyberShift's complimentary at-home workforce white paper can be downloaded at http://www.cybershift.com/At-Home_Workforce/.

About CyberShift

CyberShift, Inc. is a leading provider of workforce and expense management software and services focused on helping mid-sized to large, complex organizations improve organizational performance and profitability. Through its integrated Workforce Management 3G™ suite, which includes time and attendance, advanced scheduling and reporting and analytics, companies can more effectively plan, manage and deploy their workforces, reduce costs and improve processes across business operations. CyberShift Expense™ automates the processing and facilitates the management of employee business expenses such as travel and entertainment and helps companies improve compliance, enforce expense policies and procedures and increase visibility into operations. Offered in both traditional license fee and Software-as-a-Service (SaaS) delivery models, CyberShift's innovative solutions have been awarded U.S. and Canadian patents. CyberShift is the first enterprise-class workforce and expense management solution provider to enable support for the BlackBerry® platform.

To learn how CyberShift's solutions can help your organization, contact CyberShift by calling (877) 274-4381 or visiting us at www.CyberShift.com.