SOURCE: Dexterra, Inc.

November 25, 2008 07:15 ET

Dexterra Mobile Enterprise Solutions Awarded Best in Class in Four Categories in Mobile Star Awards

GoMobile® Readers Vote to Give Dexterra Five Awards Including Four Top Honors in the Enterprise Software Categories of Devices Management, Asset Tracking, Field Service and Field Sales & CRM

BOTHELL, WA--(Marketwire - November 25, 2008) - Dexterra, Inc., a leading provider of software to automate and manage mobile workforces, today announced the company has won four Gold Star awards in the Mobile Star Awards™. Gold Stars are given to entries chosen as best in class in each category as voted by thousands of mobile-savvy Go Mobile® subscribers.

Enterprise Software: Devices Management

Gold Star: Dexterra - Dexterra Concert Mobility Platform

The Dexterra Concert™ platform is the most powerful, flexible, complete technology platform for developing and running mobile business applications. Dexterra Concert takes the cost and complexity out of building, maintaining and deploying mobile applications so that corporate assets and intelligence can be leveraged by mobile workers whenever they need it, wherever they go. Dexterra Concert provides customers a single platform for mobile application development that integrates with enterprise back-office and legacy systems either behind corporate firewalls or as a hosted service from their wireless carrier. Dexterra Concert supports all market-leading devices and mobile operating systems, including Windows Mobile®, RIM BlackBerry®, and Symbian OS.

Dexterra Concert Mobility Platform also won a Silver Star in the "Enterprise Software: Middleware" category.

Enterprise Software: Asset Tracking: GPS

Gold Star: Dexterra - Dexterra Mobile Tracker

So much vital information is now readily available with Global Positioning System (GPS) and cellular Location-Based Services (LBS) technology. But existing mobile tracking solutions fail to integrate seamlessly with the service chain and are limited to vehicle tracking. Only Dexterra provides a powerful mobile tracking system that tracks both resources and assets in real time. Dexterra Mobile Tracker improves resource optimization and service delivery by enabling service organizations to:

--  Maintain real-time visibility and insight into the location and status
    of their workforce, vehicles and equipment in the field
--  Leverage actionable location and context intelligence in real time to
    reduce costs and improve service levels, accountability, productivity,
    regulatory compliance and safety
    

Enterprise Software: Field Service

Gold Star: Dexterra - Dexterra Mobile Command Center

The cornerstone of Dexterra's fully integrated suite of field service products, Dexterra Mobile Command Center® (MCC), is a powerful, flexible software application that automates field service scheduling, dispatch and mobile resource monitoring throughout the work order lifecycle. The application supports an innovative approach to service optimization that simplifies processes for customer service representatives, schedulers, dispatchers and service managers as they generate, provision, book and schedule increasingly complex and diverse work orders. Dexterra MCC uniquely enables service organizations to:

--  Utilize mobile-centric best practices to measurably improve overall
    service quality and optimize resource management
--  Proactively respond to issues in the field before customers are
    impacted
--  Boost worker productivity and improve response times with real-time
    field intelligence
    

Enterprise Software: Field Sales & CRM

Gold Star: Dexterra - Dexterra Mobile Sales

The mobile field sales applications, built on the powerful Dexterra Concert mobile platform, enable mobile sales forces to access critical customer information from customer relationship management (CRM) and sales force automation (SFA) systems in real time. No matter where mobile employees are, they can easily manage their customer and prospect relationships. Dexterra field service solutions are used by many of the world's most innovative enterprises across a broad number of industries and geographies, including ADP Dealer Services, Safelite AutoGlass, Source Refrigeration, Verizon Communications and Virgin Media.

On November 12 Dexterra announced two new editions of its proven Dexterra Concert mobile development platform: the Dexterra Concert Enterprise Edition and Carrier Edition. The new Dexterra Concert Enterprise Edition offers businesses optimized performance, reliability and security for their mobile applications, along with new benefits in provisioning and administration. The new Dexterra Concert Carrier Edition delivers the full capabilities and benefits of the new enterprise edition with the added ability to scale to support millions of mobile subscribers while integrating seamlessly with service providers' billing systems.

Dexterra also announced the Dexterra Field Services Suite, its new field service solution for automating enterprises' mobile service operations. Leveraging its patent-pending technology and combining schedule and dispatch, mobile service and mobile tracking into a tightly integrated package, Dexterra is delivering an easy to deploy end-to-end solution for field service automation that reduces costs across the board -- from fuel to labor -- critical in today's economy.

About MobileVillage / PDA Inc.

Founded in 1993, MobileVillage® is a market and solution development company dedicated to advancing mobile and wireless technology in a wide range of industries. MobileVillage accomplishes this by fostering education and alliances through "Best of Breed" solution identification, event partnerships, an online industry directory, industry job postings, daily online news, its widely respected Go Mobile® newsletter, a Mobile Mentors™ program, and popular annual Mobile Star Awards™ program. Visit MobileVillage online at www.mobilevillage.com.

About Dexterra

The business mobility company™. Dexterra provides a broad portfolio of mobile applications built on its open mobility platform, Dexterra Concert™, that enables businesses worldwide to manage and optimize their mobile workforces. Dexterra supports the largest selection of mobile devices and integrates with the widest range of enterprise back-office systems in use today. Dexterra's end-to-end solutions help companies large and small experience rapid deployments, greater returns, higher customer and user satisfaction, and a longer lifespan over any other competing solution.

Dexterra has operations in the Americas, Europe, Middle East and Asia Pacific and a vast network of global partners including AT&T, IBM, Motorola, RIM and Telstra. For more information, visit www.dexterra.com.

©2008 Dexterra, Inc. All Rights Reserved. "Dexterra" and "Mobile Command Center" are registered trademarks, and "Concert" and "The Business Mobility Company" are trademarks of Dexterra, Inc.

Contact Information

  • MEDIA CONTACTS:

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    Sophie Vu
    Dexterra, Inc.
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