SOURCE: EthicsPoint


May 06, 2010 09:00 ET

EthicsPoint Adds Loss Prevention Integration, Updates to Software Framework

Retail Customers to Benefit From Advanced Integration With Civil Recovery Firms

PORTLAND, OR--(Marketwire - May 6, 2010) -  EthicsPoint, a recognized innovator in helping organizations raise visibility and mitigate operational risk, today announced the Spring '10 update to Issue and Event Manager (IEM) including enhanced workflow, user interface enhancements and third-party integration for use in loss prevention, specific to the retail sector

The civil recovery add-on is a fee-based service offering that will enable retail customers to track civil damages or penalties under the appropriate state statute relating to retail theft. Initial integration will occur with market leaders the Law Offices of Palmer, Reifler & Associates, P.A. and Civil Demand Associates, with plans to extend to other loss prevention vendors in the future.

"Civil recovery is a key business process for retail customers since employee theft accounts for more than $15.5 billion in stolen merchandise each year in the United States alone(1)," said Tom O'Keefe, chief operating officer for EthicsPoint. "Integrating updated information from civil recovery partners with EthicsPoint's case management system allows our customers to analyze where losses are occurring, identify trends to prevent future losses and recognize when assets have been recouped by the vendor on a real-time basis, assessing the viability of their civil recovery programs."

"Integration with EthicsPoint helps us to be more efficient by reducing the administrative time traditionally associated with input of cases. Experience supports that the sooner we are able to contact the Opposing Party, the more likely we are able to successfully settle the client's claim," said Natt Reifler, partner and attorney at Palmer, Reifler & Associates. "Furthermore, integration with EthicsPoint will provide mutual clients with an additional set of tools that will complement the firm's existing web-based reporting suite."

In addition to the civil demand applications, the Spring '10 release includes a number of usability enhancements, focusing on improvements to existing features and functions. 

Additional information about Palmer, Reifler & Associates and their work in the loss prevention arena can be found at Civil Demand Associates can be found online at

About EthicsPoint
EthicsPoint is a recognized innovator in helping organizations raise visibility and mitigate operational risk. We help our clients protect their culture and reputation by facilitating the reporting and identification of issues and events of behavior that may be inconsistent with their code of conduct, to the subsequent investigation and resolution of these cases. More than 2,300 organizations use our telephone hotline, web-based reporting and case management services as a critical component of their overall governance, risk and compliance efforts. For more information, please visit:

(1) Statistics provided by the 2008 National Retail Security Survey Final Report conducted by Richard C. Hollinger, PhD, and Amanda Adams, MA (University of Florida).

Contact Information

  • Contacts:
    Simmi Singh
    EthicsPoint PR
    Direct: (503) 924-1643
    Email Contact