SOURCE: Expertus

August 04, 2008 09:10 ET

Expertus Announces Comprehensive Brief Recently Released by Bersin & Associates

Bersin & Associates Addresses Expertus' Role in Advancing Mission-Critical Technology Infrastructure

MOUNTAIN VIEW, CA--(Marketwire - August 4, 2008) - Expertus (www.expertus.com), a global leader in helping companies fuel business growth by maximizing the value of training investments, today announced that Bersin & Associates, a research and advisory firm focused on enterprise learning and talent management, recently released a six-page brief on the company. Author Josh Bersin takes an insightful and informative look at the challenges and best practices in managing technology and administration within training organizations and discusses Expertus' contributions, stating that the organization offers "innovative solutions that we believe are important to this market." The report is openly available through www.expertus.com at http://www.expertus.com/BersinResearch/LearningManagementServices.pdf.

For Bersin & Associates research members, it is also available by logging in at www.bersin.com.

The research brief, "Managing the Technology and Administration of Modern Training," explores the current needs of training departments and how outsourcing providers are growing in demand. The report notes that in the past, learning management systems were used for the administration and reporting of formal training and traditional e-learning courses. Today, the technology requirements for operating a high-impact training organization are much more complex. Now, modern training organizations are grappling with new issues, such as:

--  How to deal with mountains of e-learning and other forms of content;
    
--  How to build social networks and integrate formal learning into many
    other corporate portals;
    
--  How to take existing LMSs and transform them into more flexible, user-
    centric systems; and
    
--  How to build learning solutions that meet the needs of customer
    training, customer education and customer support.
    

As training organizations tackle these challenges, they are turning to solutions providers such as Expertus, who as noted by Bersin, has gained experience from helping visionary companies, such as Cisco, EMC, ADP, Honeywell, Schlumberger and other organizations improve and optimize their LMS and learning technology investments.

The brief notes several innovative solutions introduced by Expertus including:

--  A "learning system portal" and a series of "widgets" that enable
    organizations to improve the user experience without formally logging into
    the LMS.
    
--  A complete training analytics system and data warehouse solution,
    called Total Visibility, which enables larger training organizations to see
    all of their training administration and evaluation data, so they can make
    better business decisions.
    
--  A series of corporate training "business workflows," called the
    Learning Process Encyclopedia, which models the processes that occur in
    modern learning organizations.
    

Expertus also provides outsourcing services and staff to manage administrative functions and content development.

The brief concludes: "While Expertus is not the only company that offers such services... we believe the company is unique because it takes an 'innovative' approach to the training market. The company has a strong software development team in India; Expertus regularly takes on the role of 'general contractor' for corporate training, and can apply its innovative technologies toward the big issue of training operations and efficiency."

For more information on Expertus, log on to http://www.expertus.com or call 877-827-8160.

About Expertus

Expertus, a global leader in helping companies fuel business growth through maximizing the value of training investments, provides a variety of training outsourcing services for technology, administration, program management, and strategic initiatives. From implementing and managing LMS and learning-related technologies, to supporting major customer training initiatives, to seamlessly handling all aspects of training administration, Expertus has helped major companies such as NetApp, Cisco, ADP, EMC, Schlumberger, and Hyperion achieve efficiencies in corporate learning and development. Expertus employs 500 professionals across its offices in the US, UK and India.

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