SOURCE: Fonality


January 08, 2010 09:00 ET

Fonality Serves Its One Billionth Cloud Call: Books Record Quarter and Month

28% Customer Growth in Q4 2009 Over Same Period of Prior Year

CULVER CITY, CA--(Marketwire - January 8, 2010) - Fonality, Inc. (, a leading provider of cloud-based business phone systems, announced today that it has achieved record sales despite the tough economy. With nearly 20% increased sales in Q4 2009 vs. the same period prior year, Fonality continues to strengthen its position as the only provider of cloud phone systems with premise options for businesses with 5 to 500 employees. Fonality also acquired 28% more customers in Q4 2009 vs. Q4 2008.

Fonality's PBXtra phone system provides a local server option for the cloud that ensures the security and stability of a premise system with the reduced maintenance of a hosted solution. Typical premise features such as Auto-Attendant, FindMe, conference bridges, and call center functionality are enhanced with cloud features such as free calling between phones, zero-configuration teleworkers and branch offices, system monitoring, and automated configuration backups. PBXtra starts at $595, can be ordered online, ships the next day, is easily self-installed by the customer, and eliminates the need for costly third-party service contracts.

UNBOUND is Fonality's fully hosted cloud phone system and VoIP service solution. UNBOUND includes the same core features as PBXtra, adding unlimited domestic and international calls to 9 countries, dedicated virtual, local and toll free phone numbers, the ability to keep existing phone numbers, and emergency 911 functionality. Customers simply plug phones into an existing high speed Internet connection. Best of all, Fonality's UNBOUND does not require customers to sign a contract and starts at only $24.99/mo.

"In the religious telephony battles where customers are forced to choose between the benefits of premise or cloud telephony, Fonality has chosen to provide both solutions," said CEO Chris Lyman. "We call this our 'wide net' strategy and it appears to be fueling rapid revenue growth."

Fonality has helped many customers realize the advantages of cloud communications with its innovative solutions, superior customer service, and 24/7 support. Fonality and its customers achieved a significant milestone when Fonality served its 1.3 billionth call in the cloud in 2009.

About Fonality

Founded in 2004 and headquartered in Culver City, CA, Fonality is the only provider of cloud-based, open source IP PBX business phone systems and unified communications solutions for small to medium-sized businesses. Investors include Draper Fisher Jurvetson, Intel Capital, and Azure Capital Partners. For more information, visit Fonality at

Contact Information

  • Fonality Contact:
    Amy Shugart
    Marketing Manager
    Phone: +1 310-861-4300 Ext. 6162