SOURCE: Fonality


December 24, 2009 02:00 ET

Fonality and iPlus Partner to Bring Affordable Business Phone Systems to the Philippines

Fonality Phone Systems Offer Savings of Up to 60% Compared to Traditional Systems

MAKATI CITY, PHILIPPINES--(Marketwire - December 24, 2009) - Fonality, a leading world provider of open source IP PBX business phone systems, announced today a partnership with iPlus Intelligent Network, Inc., a wholly-owned subsidiary of ePLDT (Philippine Long Distance Telephone Company), to sell its patented hybrid-hosted phone systems. iPlus' partnership with Fonality will allow the company to bundle this solution with their professionally-trained IT support and offer it to small and medium businesses.

"iPlus Intelligent Network is well-equipped with its team of engineers to provide expert support to Philippine businesses requiring a new phone system. Fonality is sending its best trainers to make sure that the sales staff and engineers are certified and knowledgeable on all the product components," said Chris Vuillaume, Senior VP of Sales and Business Development at Fonality. "As a result, we're delighted to have iPlus as a partner in the Philippines and we look forward to supporting them in their efforts to provide their customers with an advanced, yet affordable business phone system solution."

Fonality's phone systems are built on a unique, patented architecture that offers the reliability of a traditional on-site phone system and the flexibility of an off-site, hosted phone system. Hybrid-hosted phone systems provide support for telecommuters and branch offices, system monitoring, automated configuration backups, and easy management. Also, like a premise-based solution, these systems offer rock-solid connectivity, advanced features and complete data privacy. Best of all, Fonality's hybrid-hosted business phone system solutions are available at a fraction of the cost of traditional premise-based systems.

The hybrid-hosted nature of Fonality securely extends the phone system outside the corporate firewall, so an employee's extension can follow them when they work from home, remotely on a laptop, or even on a mobile phone. Fonality features include conference calling, voicemail to email, employee presence management, an embedded corporate chat server and desktop communications program (HUD), advanced call center features, the ability to integrate with Microsoft Outlook, Google, and, and much more. Companies with as few as three employees at a single-site can scale up to multiple locations with as many as 500 employees per location and use distributed call center functionality. In addition to great features, Fonality monitors your server, network health, and call quality 24/7.

Combine Fonality's phone system with HUD, a user-friendly desktop interface, and supervisors have unlimited visibility to each employee's status and availability. Within HUD, employees can manage calls, status and queues. Finally, HUD allows supervisors to manage sales and support call centers easily with real-time statistics, the ability to monitor, train, and whisper to agents, barge calls, and chat with agents or send broadcast messages with a single click of a mouse.

About Fonality

Founded in 2004 and headquartered in Culver City, CA, Fonality is a leading developer and marketer of open source IP PBX business phone systems and unified communications solutions for small to medium-sized businesses. Investors include Draper Fisher Jurvetson, Intel Capital and Azure Capital Partners. For more information, visit:

About ePLDT and iPlus

ePDLT is one of the three principal business groups of PLDT (Philippine Long Distance Telephone Company) having the business venture of information and communication technology. Through iPlus, ePLDT reaches out to various corporations and organizations as a Business Process Outsourcing (BPO) company complementing existing IT organizations and infrastructures.

iPlus was founded in 2001 as part of ePLDT's strategy of pioneering various Business Process Outsourcing (BPO) companies to complement the existing IT organizations and infrastructures of businesses. Through the years, iPlus has transformed to be one of the high-tech outsourcing leaders and continues to serve reputable corporations from small to mid-sized businesses and to enterprises, in the Philippines. iPlus has redefined its services by delivering its own methodologies, ITIL standards and best practices in the field of full IT Outsourcing. Clients benefit from service-oriented and process-oriented solutions through Managed Technology Services, Outsourced IT Manpower and Telemetry Solutions. For more information, visit:

Contact Information

  • Fonality Contact:
    Amy Shugart
    Marketing Manager
    Phone: +1 310-861-4300 Ext. 6162

    ePLDT Contact:
    Ms. Sheryl Domingo
    Sales Manager
    Phone: +63.2.893.8066