BOSTON, MA--(Marketwire - January 8, 2008) - "The Real Value of Network Visibility," a new
benchmark report by Aberdeen Group, a Harte-Hanks company (
NYSE:
HHS),
revealed that, on average, Best-in-Class organizations are able to achieve
a 92% success rate in preventing issues with application performance before
end-users are impacted while Laggards are having only a 19% success rate.
Aberdeen's research also shows that Best-in-Class organizations are able to
achieve superior performance due to selecting the right combination of
internally developed processes and technology solutions to address their
network performance management needs.
"Organizations are increasingly realizing that managing networks,
applications, and systems should no longer be three separate and
disconnected processes. Forward thinking organizations are taking proactive
control of their enterprise infrastructures predominantly because they
understand the impact that effective network and applications management
has on profitability and revenue growth," said Bojan Simic, Research
Analyst at Aberdeen.
Best-in-Class organizations, on average, reported 134 minutes of unplanned
network downtime per year as compared to 286 minutes for all others. As the
average end-user organization in Aberdeen's survey estimates the revenue
loss attributable to unplanned network downtime at $69,000 per minute,
Best-in-Class organizations are losing $10.4 million less on an annual
basis as compared to other organizations.
The report reveals that Best-in-Class organizations are three times more
likely to have the ability to understand interdependencies among
applications on the network as compared to Laggards. Additionally,
Best-in-Class organizations are nearly two times more likely to have the
ability to segment application response times into server, network, and
application delay as compared to all others. This contributed to
Best-in-Class organizations spending, on average, 11.6 hours less per IT
Full-Time-Equivalent per month on troubleshooting network and application
performance, managing changes to network design, and enforcing network
usage policies as compared to all others.
This report examines how organizations are deploying technology solutions
for network monitoring, analytics, and simulation to improve responsiveness
to customer needs, achieve continuity of key business processes, and
accurately estimate the impact of planned changes to the enterprise
infrastructure. In addition, the report highlights how Best-in-Class
organizations are able to achieve business benefits from leveraging the
right mix of network visibility technology solutions.
A complimentary copy of this report is made available due in part to the
following underwriters: NetQoS®, Inc., OPNET Technologies, Shunra
Virtual Enterprise, Solera Networks, and WildPackets. To obtain a
complimentary copy of the report, visit:
http://www.aberdeen.com/link/sponsor.asp?cid=4521
About Aberdeen Group, a Harte-Hanks Company
Aberdeen is a leading provider of fact-based research and market
intelligence that delivers demonstrable results. Having benchmarked more
than 30,000 companies in the past two years, Aberdeen is uniquely
positioned to educate users to action: driving market awareness, creating
demand, enabling sales, and delivering meaningful return-on-investment
analysis. As the trusted advisor to the global technology markets,
corporations turn to AberdeenTM for insights that drive decisions.
As a Harte-Hanks Company, Aberdeen plays a key role of putting content in
context for the global direct and targeted marketing company. Aberdeen's
analytical and independent view of the "customer optimization" process of
Harte-Hanks (Information - Opportunity - Insight - Engagement -
Interaction) extends the client value and accentuates the strategic role
Harte-Hanks brings to the market. For additional information, visit
Aberdeen
http://www.aberdeen.com or call (617) 723-7890, or to learn more
about Harte-Hanks, call (800) 456-9748 or go to
http://www.harte-hanks.com.
© 2007 Aberdeen Group, Inc., a Harte-Hanks Company
260 Franklin Street
Boston, Massachusetts 02110-3112
Telephone: (617) 723-7890
Fax: (617) 723-7897
www.aberdeen.com
Contact Information: Media Contact:
Bojan Simic
Aberdeen Harte-Hanks
(617) 854-5281
bojan.simic@aberdeen.com