Four Seasons Hotels and Resorts

Four Seasons Hotels and Resorts

January 22, 2008 09:00 ET

Four Seasons Employees Name Company to Fortune "100 Best Companies to Work For" List

TORONTO, CANADA--(Marketwire - Jan. 22, 2008) - Recently, a guest at Four Seasons Resort Maui got her custom-made wedding dress caught in the car door, leaving multiple puncture holes. With only a few short hours to go before the bride was to wear it down the aisle, she was understandably panicked. Thinking on their feet, the Resort's Housekeepers promptly sent the guest to the spa to relieve her tension while they set about artfully mending the gown by adding stylish appliques. Thanks to their resourcefulness, the bride had the dress she had always dreamed of.

With a supportive system behind them and the trust of coworkers and superiors, Four Seasons employees are able to make decisions independently, thinking in human terms about what each guest wants and needs. The result is warm, genuine and personalized service delivered every day, often in unexpected ways.

“In North America and around the world, all 35,000 Four Seasons employees go above and beyond the call of duty to make the guest experience all the more rewarding,” said Isadore Sharp, chairman and CEO, Four Seasons Hotels and Resorts. “Our employees wake up each day thinking of new ways to make each guest's stay memorable, and we are honoured they have recognized us again this year.”

For the 11th consecutive year, Four Seasons has been named by FORTUNE magazine as one of the “100 Best Companies to Work For,” ranking 88th. Four Seasons is one of only 14 organizations that have the distinction of being named to the list every year since its inception. Once again, Four Seasons is the only Canadian company to make the list.

“Hospitality is one of the most people-intensive businesses,” said Nick Mutton, executive vice-president, human resources, Four Seasons Hotels and Resorts. “In our business, people are the product like in no other industry. We are very fortunate to have and retain such committed, talented individuals and we thank them for this honour.”

The “100 Best Companies to Work For” list is compiled for FORTUNE by Robert Levering and Milton Moskowitz of the Great Place to Work Institute in San Francisco. Companies are selected for the list primarily on the basis of their employees' responses to the Great Place to Work Survey. For more information on the list and how it is compiled, visit www.greatplacetowork.com.

The FORTUNE “100 Best Companies to Work For” list is the latest honour in a year marked with accolades for Four Seasons Hotels and Resorts. Most recently, Four Seasons was named by Gallivanter's Guide as the “Best Hotel Group Worldwide” in their 2007 Awards of Excellence. Four Seasons properties also dominated Travel + Leisure's 2007 World's Best Awards Readers' Poll and Conde Nast Traveler Readers' Choice Awards 2007 earning more spots on the lists than any other hotel company. At home, Four Seasons ranked second on The Financial Post List of Canada's 10 Most Admired Corporate Cultures. Information on the company and its 48 years of achievement in the hospitality industry can be accessed through the Four Seasons Web site at www.fourseasons.com.

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