SOURCE: Diskeeper Corporation

January 14, 2010 12:06 ET

Fragmentation and the Dreaded "Slow Computer" Help Desk Call

BURBANK, CA--(Marketwire - January 14, 2010) - The help desk can be aggravating enough. A password has been forgotten. Some application won't open. Someone else can't get online. Or, of course, there are the worse ones: a computer freezes up, a hard drive gets corrupted or a virus or malware gets loose.

Of course, many of these problems have specific causes and, therefore, specific solutions. But a vague generality such as "my computer is slow" can be a real headache and can generate a whole list of factors to check.

For anyone with experience, the top issue to look at is file fragmentation. Due to its causing excessive I/Os, it is a primary source of performance issues. It can be a hidden problem, however, if the system personnel consider that fragmentation is already addressed by the current solution in place. In such a case, they won't look to fragmentation as the cause of a "slow performance" complaint and are likely to go right on by it even if it is the culprit.

For example, if an enterprise has manual or scheduled defragmentation in place -- a utility that is only run intermittently -- fragmentation continues to build and to cripple performance in between runs. Hence, the fragmentation problem persists even with a "solution" being utilized.

Especially with the intense rates of fragmentation on today's systems, the best solution is Diskeeper® Performance Software -- a solution that prevents the majority of fragmentation before it ever happens.

"I used to get regular calls for slow PCs, and those calls have all but disappeared with Diskeeper," said Tom Levesque of Pennichuck Water Works in Merrimack, New Hampshire. "My 'slow computer' calls have dropped to almost zero -- and none of them are for fragmented hard drives anymore."

Utilizing a new revolutionary technology called IntelliWrite™ fragmentation prevention, Diskeeper 2010 intelligently writes files to the disk to prevent up to 85 percent of fragmentation from occurring. Coupled with its superior defragmentation technology, Diskeeper 2010 delivers a complete performance solution for every Windows system at every site, and goes far beyond what defragmentation alone can achieve. Significant savings are also achieved reducing energy consumption and cooling -- even more than is done with conventional defragmentation.

"We have a variety of servers, everything from NT 4.0 to Server 2008," Levesque added. "We run Diskeeper on all of them. I'm very happy with the software. I don't know how I managed for so long without it!"

Drastically reduce your dreaded "slow computer" help desk calls -- with Diskeeper.

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