SOURCE: Fujitsu Computer Systems

October 08, 2007 08:00 ET

Fujitsu the Clear Wintel Laptop Leader for Reliability and Customer Satisfaction, Says Annual PC Magazine Reader Survey

Fujitsu One of the Top Vendors for Overall Customer Satisfaction for Fourth Year in a Row

SUNNYVALE, CA--(Marketwire - October 8, 2007) - Fujitsu Computer Systems Corporation today announced it has established itself as the clear Wintel laptop leader for reliability and customer satisfaction, according to PC Magazine's 20th annual Reader Satisfaction Survey. For the fourth year in a row, Fujitsu scored significantly better than average in overall satisfaction, reliability, and likelihood of recommending, and this year received the highest scores in these categories of any Wintel notebook manufacturer. Most other laptop vendors received lower scores for reliability and customer satisfaction. The entire report can be accessed at http://www.pcmag.com/article2/0,1895,2184105,00.asp.

"Fujitsu notebooks are well-engineered products that have stood up to every challenge our students have put them through," said John Jones, vice president of IT, at Indiana Wesleyan University, which has supplied its students, instructors and administrators with more than 5,000 Fujitsu notebooks over the years. "When you are sending out thousands of notebooks each year to students who rely on them for their education, you simply cannot tolerate a high failure rate. Year after year, Fujitsu notebooks continue to perform well. They last longer and need fewer repairs than notebooks reviewed from other vendors."

Fujitsu has earned its reputation for reliability during more than 21 years of developing and manufacturing mobile computing devices that keep on-the-go users productive. This year, PC Magazine readers awarded Fujitsu significantly better than average scores for overall satisfaction (8.4), reliability (8.6), and likelihood of recommending (8.2) -- out of a possible 10.

"Our leader position in the Wintel category is the result of our efforts to deliver what our customers really need," said Paul Moore, senior director of mobile product marketing, Fujitsu Computer Systems Corporation. "This attention to customer needs, combined with our innovative designs, expert engineering, extensive quality testing, and committed customer service results in one of the most reliable systems you can buy. As Indiana Wesleyan University discovered, you can depend on high-performance Fujitsu notebooks for years of dependable service and the best possible mobile computing experience. We don't call them LifeBooks for nothing!"

A complete line of high-performance Fujitsu LifeBook(R) notebook PCs, ranging from powerful desktop replacements to ultra-portable and convertible notebooks, fit the needs of every mobile user, from professionals to gaming enthusiasts. Fujitsu Stylistic(R) Tablet PCs offer both pen and keyboard inputs, ensuring flexibility and productivity.

About Fujitsu Computer Systems Corporation

Headquartered in Sunnyvale, Calif., Fujitsu Computer Systems is a wholly owned subsidiary of Fujitsu Limited (TSE: 6702) committed to the design, development and delivery of advanced computer systems, application infrastructure software products, and managed services for the business enterprise. Through its TRIOLE(R) strategy, the company offers a complete line of scalable and reliable servers, storage and middleware solutions, high-performance mobile and client computers, as well as professional services. Fujitsu Computer Systems has established itself as a strategic solutions provider to the world's leading organizations by offering technology innovation, customer choice, exceptional product quality and reliability, as well as outstanding customer service. See http://us.fujitsu.com/computers for further information.

About Fujitsu

Fujitsu is a leading provider of customer-focused IT and communications solutions for the global marketplace. Pace-setting device technologies, highly reliable computing and communications products, and a worldwide corps of systems and services experts uniquely position Fujitsu to deliver comprehensive solutions that open up infinite possibilities for its customers' success. Headquartered in Tokyo, Fujitsu Limited (TSE: 6702) reported consolidated revenues of 5.1 trillion yen (US$43.2 billion) for the fiscal year ended March 31, 2007. See http://www.fujitsu.com for further information.

Fujitsu, the Fujitsu logo, LifeBook and TRIOLE are trademarks or registered trademarks of Fujitsu Limited in the United States and other countries. Stylistic is a trademark or registered trademark of Fujitsu Computer Systems Corporation in the United States and other countries. All other trademarks and product names are the property of their respective owners. The statements provided herein are for informational purposes only and may be amended or altered by Fujitsu Computer Systems Corporation without notice or liability. Product description data represents Fujitsu design objectives and is provided for comparative purposes; actual results may vary based on a variety of factors. Specifications are subject to change without notice.

Contact Information

  • Press Contact:

    Karen Richardson
    Fujitsu Computer Systems Corporation
    Email Contact
    408-746-3300

    Wendy Grubow
    Eastwick Communications
    Email Contact
    831-626-7503