SOURCE: Fujitsu Computer Systems

April 28, 2008 08:00 ET

Fujitsu Unveils World's First Automated Business Process Discovery and Visualization Service

Innovative Tool to Discover Hidden Workflow Problems to Be Available to Select North American Customers for Trial

SUNNYVALE, CA--(Marketwire - April 28, 2008) - Fujitsu Computer Systems today unveiled the world's first Automated Business Process Discovery service designed to answer one of the biggest challenges faced by companies embarking on a process improvement and governance initiative today -- illuminating the exposure to compliance failure, fraud, and other legal and efficiency issues lying hidden in their operational workflows. This innovative offering eliminates months of time and labor-intensive exploration and lets organizations immediately discover what often remains completely invisible. No other company is currently capable of offering this service, further strengthening the Fujitsu business process management suite, which enables organizations to design, simulate, automate, analyze, and optimize their business processes. Fujitsu will provide a free trial of the Automated Business Process Discovery service to select customers in North America.

Mapping out existing business processes has historically required a detailed, time-consuming, but highly inaccurate self assessment using high-priced consultants to try to expose workflow issues by interviewing key internal stakeholders and examining only a random sample of transactions. The Fujitsu Automated Business Process Discovery service reduces this expensive and often futile step while including every transaction in its assessment for far greater insight. Customers need only provide Fujitsu with the existing database logs for the business process they want to visualize. The Fujitsu software tool runs through the data and helps customers visualize their business processes while identifying potential areas for improvement.

"All business process improvement starts with fact finding," said Farhat Ali, president and chief executive officer, Fujitsu Computer Systems Corporation. "We are very excited about the new Automated Business Process Discovery Service as it provides our customers with the agility to quickly begin remodeling their processes based on a thorough understanding of existing problems. By visualizing business processes, enterprises can focus on refining the way they do business, establish best practices, and, over time, reduce the number of expensive 'outlier' steps."

"Historically, the time, cost, and inaccuracy involved in mapping out existing processes has been a significant impediment to undertaking business process improvement initiatives, and certainly to obtaining all the potential benefits from it," said Daryl Plummer, managing vice president at Gartner. "An automated process discovery service has the potential to change all that, allowing organizations to kick-start their initiatives."

The service can also help businesses identify best practices and compare operations across branch offices and merged or acquired entities. Findings from the service have helped several pilot customers in Japan improve their resource allocations for various business processes, identify areas of potential risk in their business operations, and take concrete steps toward process improvement.

The service was made generally available in Japan in February of this year. For more information on this service and to participate in a pilot implementation, contact

About Fujitsu Computer Systems Corporation

Headquartered in Sunnyvale, Calif., Fujitsu Computer Systems is a wholly owned subsidiary of Fujitsu Limited (TSE: 6702) committed to the design, development and delivery of advanced computer systems, application infrastructure software products, and managed services for the business enterprise. Through its TRIOLE(R) strategy, the company offers a complete line of scalable and reliable servers, storage and middleware solutions, high-performance mobile and client computers, as well as professional services. Fujitsu Computer Systems has established itself as a strategic solutions provider to the world's leading organizations by offering technology innovation, customer choice, exceptional product quality and reliability, as well as outstanding customer service. See for further information.

About Fujitsu

Fujitsu is a leading provider of customer-focused IT and communications solutions for the global marketplace. Pace-setting device technologies, highly reliable computing and communications products, and a worldwide corps of systems and services experts uniquely position Fujitsu to deliver comprehensive solutions that create infinite possibilities for its customers' success. Headquartered in Tokyo, Fujitsu Limited (TSE: 6702) reported consolidated revenues of 5.1 trillion yen (US$43.2 billion) for the fiscal year ended March 31, 2007. See for further information.

Fujitsu, the Fujitsu logo and TRIOLE are trademarks or registered trademarks of Fujitsu Limited in the United States and other countries. All other trademarks and product names are the property of their respective owners.

The statements provided herein are for informational purposes only and may be amended or altered by Fujitsu Computer Systems Corporation without notice or liability. Product description data represents Fujitsu design objectives and is provided for comparative purposes; actual results may vary based on a variety of factors. Specifications are subject to change without notice.

Contact Information

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    Fujitsu Computer Systems Corporation
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    Brigit Valencia
    Eastwick Communications
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