SOURCE: Wainhouse

November 15, 2006 13:35 ET

Global Competition Drives Move to Unified Communications

New 245-Page Report From Wainhouse Research Analyzes This Large, Emerging Market

DUXBURY, MA -- (MARKET WIRE) -- November 15, 2006 -- New research from Wainhouse Research provides a comprehensive, in-depth analysis of the emerging Unified Communication market. "Telephony-Based Unified Communications - 2007," or TBUC-07, with 245 pages, exhaustively reviews the market, trends, providers, offerings, and adoption challenges.

The need to communicate and collaborate between individuals and groups of individuals has grown exponentially as all facets of corporate operation have become globally dispersed. Companies of all types and sizes are acknowledging the competitive need to streamline the flow of knowledge within the dispersed enterprise. The big economic wins in this decade and the next will likely go to those companies and their key suppliers who are able to flatten and accelerate their knowledge chains. A new paradigm for real-time, ad-hoc global collaboration, called unified communications, provides a framework for doing so.

TBUC-07 will give both end users and vendors a keen sense of the market and what they should watch for. Barriers to entry will be smashed, old heavy iron paradigms crushed, and a new unified communications archetype based on open standards, software PBXs, rich presence, and multi-modal ad-hoc collaborative capabilities will emerge. The Report includes 72 charts and details the products and plans of 20 global vendors including 3Com, Aastra Intecom, Alcatel, AltiGen Communications, Avaya, Cisco, Dialexia, Digium, Ericsson, Interactive Intelligence, Inter-Tel, Mitel, NEC, Nortel, ShoreTel, Siemens, Sphere Communications, Toshiba, Vertical Communications, and Zultys. Detailed product profiles are also included.

TBUC-07 also contains survey results revealing end user attitudes and behavior. Broken down by vertical market segment, 57 charts address such critical issues as: IP PBX deployment, applications purchased with a new telephony system, adoption of presence and instant messaging systems, and whether there is a role for Microsoft's Live Communications Server and IBM Lotus' Sametime in their organization.

"We believe vendor companies from five distinct market segments will provide the bulk of the unified communications products and services," said Brent Kelly, Sr. Analyst with Wainhouse Research and primary author of TBUC-07. "We focus first on the telephony providers because voice is one of the key business-enabling technologies in every enterprise worldwide."

The "Telephony-Based Unified Communications - 2007" report is offered at US$2,995 on the Wainhouse Research site

For a detailed table of contents and sample of the report contact: Sara Fargo,, +1-781-934-6165.

About Wainhouse Research

Wainhouse Research provides strategic guidance and insight on products & services for Real-Time Unified Communications. The global client base includes established and new technology suppliers and service providers as well as enterprise users of voice, video, streaming, and web collaboration solutions.

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