Pivotal Corporation

Pivotal Corporation
CDC Corporation

CDC Corporation

May 11, 2005 06:00 ET

Global Injection Molding Leader Takes CRM on the Road with Pivotal; Mold-Masters Demonstrates Commitment to Innovation and Customer Service Excellence





MAY 11, 2005 - 06:00 ET

Global Injection Molding Leader Takes CRM on the Road
with Pivotal; Mold-Masters Demonstrates Commitment to
Innovation and Customer Service Excellence

VANCOUVER, BRITISH COLUMBIA--(CCNMatthews - May 11, 2005) - Pivotal
Corporation and CDC Corporation (NASDAQ:CHINA)

Pivotal Corporation, a leading CRM solution provider for mid-sized
enterprises, and a subsidiary of CDC Corporation, today announced that
Mold-Masters, a global leader in injection molding, has upgraded to
Pivotal's latest mobile technologies, giving users the ability to work
with up-to-date customer information regardless of where a user is
located or how they are connected.

Headquartered in Georgetown, Canada, Mold-Masters is a global leader in
the design and manufacture of plastic molding systems used in wide
variety of production applications including automotive parts, medical
devices, housewares and product packaging systems. The company employs
approximately 1,000 people globally, serves customers in more than 40
countries, and has facilities in North America, South America, Europe
and Asia. With international demand for its products growing rapidly,
Mold-Masters needed a central repository for its customer information -
a system that could also be accessed easily by remote users. In 1998,
Mold-Masters selected Pivotal for its flexibility and ability to support
remote users. The company has recently upgraded to Pivotal 5.1 to take
advantage of Pivotal's latest mobile enhancements including enhanced
performance, administration and synchronization capabilities.

Mold-Masters is considered a technology leader in the way it supports
its customers. "The fact that we implement world-leading technology like
Pivotal simply confirms our commitment to innovation," says Dario
Vettor, director of IT, Mold-Masters. "It shows the industry that we
intend to stay on the leading edge, not just in the technologies we use
to build our products, but the technologies we rely on to service and
support our customers."

To increase sales efficiency and further its competitive advantage in
the way it serves its customers, making data accessible for remote users
is paramount. In addition to enhancing performance for mobile users,
Pivotal 5.1 introduced several enhancements aimed at reducing the
total-cost-of-ownership of maintaining a mobile workforce. With Pivotal
5.1, Mold-Masters now has the ability to seamlessly distribute files,
including service packs and hot fixes to remote users; upgrade systems
without requiring mobile users to return laptops to a central location;
and better enable mobile users to get up and running quickly with
streamlined installation capabilities and support for silent install.
Remote users can even stop the transfer at any time. When they
reconnect, the Pivotal system picks up where it left off, making
administration much easier.

In addition, administrators can manage mobile systems from a central
location with the ability to view at-a-glance synchronizations, upgrade
and configuration status. They can also identify and resolve potential
synchronization issues early with built-in diagnostics tools and
proactive alert notifications. With these capabilities, Mold-Masters is
able to identify potential problems with mobile systems and take action
early - keeping salespeople in the field and reducing the downtime and
total cost of ownership normally associated with maintaining large a
mobile sales force.

According to Bruce Kenny, senior vice president of products, Pivotal,
"Mold-Masters is a global manufacturing leader that is not only
committed to delivering innovative products, but also to delivering
leading-edge customer service. We are thrilled to be helping
Mold-Masters extend its global reach by delivering a CRM system that
allows users to access up-to-date customer information, regardless of
where they are located."

About Pivotal Corporation

Pivotal Corporation, a software unit of CDC Corporation (NASDAQ:CHINA),
is a leading CRM company that is 100 percent purpose-built to serve the
demanding requirements of mid-sized enterprises - a powerful, highly
flexible application platform, a complete set of CRM applications, and
low-cost, results-producing implementation services. Pivotal delivers
software and services that are designed to produce meaningful increases
in revenues, margins and customer loyalty for companies and business
units in the revenue range of $100 million to $3 billion. More than
1,800 companies around the world have licensed Pivotal including: Farm
Credit Services of America, WCI Communities, Premera Blue Cross, Qiagen,
AvMed Health Plans, Sharp Electronics Corporation, and WellCare Health

Pivotal's complete CRM software suite includes a powerful application
platform and additional capabilities in contact centers, partner
management and interactive selling.

About CDC Corporation

CDC Corporation (NASDAQ:CHINA) is focused on enterprise software,
business services, mobile applications and internet media. The company
has approximately 1,800 employees with operations in 14 countries.

For more information about CDC Corporation, please visit the website

Forward Looking Statements

This press release includes "forward-looking statements" within the
meaning of the United States Private Securities Litigation Reform Act of
1995, including statements relating to the ability of Pivotal software
and services to enhance the ability that users can work with up-to-date
customer information with mobile technologies, increase sales efficiency
and further competitive advantage, enable mobile users to get up and
running quickly, identify potential problems and take action early, and
produce meaningful increases in revenue, margins and customer loyalty.
These statements are based on management's current expectations and are
subject to risks and uncertainties and changes in circumstances. Factors
that could cause actual results to differ materially from those
anticipated in the forward looking statements include, the need to
develop, integrate and deploy applications to meet customer's
requirements, the possibility of development or deployment difficulties
or delays, the dependence on customer satisfaction with Pivotal's CRM
software, continued commitment to the deployment of the solution, and
the ability of staff to utilize the information generated with Pivotal
CRM. Further information on risks or other factors is detailed in
filings or submissions with the United States Securities and Exchange
Commission made by our parent, CDC Corporation (formerly, chinadotcom
corporation), including its Annual Report for the year ended December
31, 2003 on Form 20-F/A filed on July 8, 2004. All forward-looking
statements included in this press release are based upon information
available to management as of the date of the press release, and you are
cautioned not to place undue reliance on any forward looking statements
which speak only as of the date of this press release. The company
assumes no obligation to update or alter the forward looking statements
whether as a result of new information, future events or otherwise.

(C) 2005 Pivotal Corporation. All rights reserved. Pivotal is a
registered trademark of Pivotal Corporation. All other trade names
mentioned are trademarks and/or registered trademarks of their
respective owners.


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