SOURCE: GlobalLogic Inc.

GlobalLogic Inc.

December 08, 2009 04:24 ET

GlobalLogic Develops Its Own Root Cause Analysis & Fault Management Framework

New Framework Helps Clients Deliver OSS Service Assurance Solutions

VIENNA, VA--(Marketwire - December 8, 2009) - GlobalLogic, the leader in global product development, announced that it has developed its own flexible and feature-rich root cause analysis and fault management framework as part of an initiative to deliver solution accelerators for new generation telecom OSS. A value-added offering, this framework will enable telecom service providers to build a complete OSS Service Assurance solution quickly and efficiently.

Service Assurance is a set of applications that performs network testing and monitoring to detect potential problems. This OSS component is critical to a telecom service provider's ability to deliver a smooth, robust and reliable network service to end users. GlobalLogic's root cause analysis and fault management framework includes core software modules that will provide the most common network surveillance and fault management functionality.

"Our root cause analysis and fault management framework is the perfect complement to our telecom R&D services," said Boris Shnayder, senior vice president of GlobalLogic's Telecom Business Unit. "By using it as the basis for product development, we can help our clients build an entire Service Assurance solution for a fraction of the cost it would require to build one from scratch. Alternatively, telecom service providers can simply buy the framework 'as is' and develop their own solution. Regardless of the engagement model, it's an ideal platform for OSS products and a true solution accelerator."

Since 2008, GlobalLogic has been developing and acquiring solution accelerators to help its clients reduce time-to-market while maintaining product quality. GlobalLogic's root cause analysis and fault management framework is comprised of open interfaces that enable simple integration and low-maintenance customization for a network's unique requirements. The framework is also capable of supporting the myriad different network elements developed by major vendors for most network technologies.

"We based this particular framework on technology purchased from Telcordia," said Shnayder. "Telcordia is a trusted name in the telecom industry, so we're excited to have access to their technology. Quality is built into their products, which will transfer to our own framework."

GlobalLogic delivers a full range of OSS solutions for some of the largest telecom firms in the US. With over seven years of domain experience and nearly 200 dedicated OSS engineers, GlobalLogic has provided development and testing services for more than thirty engagements.

About GlobalLogic

The leader in software R&D and support services, GlobalLogic Inc. partners with technology and software-enabled businesses to deliver quality products to market rapidly and cost-effectively. GlobalLogic has created a network of global innovation hubs in the US, India, Ukraine, China and Argentina that involve 3,000 of the brightest and most innovative software minds. Connecting GlobalLogic's hubs and clients is an award-winning platform (GlobalLogic Velocity™) that cultivates rapid Agile collaboration. GlobalLogic provides clients with a range of R&D services from turn-key product development to offshore team extension to Lab building, thus delivering full lifecycle product engineering services along with proven tools and processes. The company has ongoing partnerships with more than 150 emerging and established clients in markets such as Digital Media, Finance, Healthcare, Infrastructure, Retail, Wireless and Telecom. For more information, please visit

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