SOURCE: Golden Gateway Financial

Golden Gateway Financial

January 19, 2010 08:06 ET

Golden Gateway Financial Earns Prestigious Diamond Certified® Award

Senior Citizen Financial Resource Ranked Highest in Quality for Customer Satisfaction, Credentials and Business Practices

OAKLAND, CA--(Marketwire - January 19, 2010) - Golden Gateway Financial, a comprehensive financial resource for seniors and retirees, today announced that is has achieved Diamond Certification from American Ratings Corporation. This rigorous certification process rates companies by customer satisfaction research, credentials and business practices.

Golden Gateway Financial passed twelve distinct certification steps to become Diamond Certified. American Ratings Corporation interviewed a random sampling of Golden Gateway Financial customers and polled them regarding their willingness to do business with the company again. A customer satisfaction survey score of 90 or greater on a 100-point scale is required for certification. Additionally, American Ratings Corporation verified all company business practices and credentials. A further review is conducted each year to ensure Golden Gateway Financial maintains its Diamond Certification.

"Only the upper echelon of companies that have proven high customer satisfaction earn Diamond Certification," said Jim Stein, founder and CEO of American Ratings Corporation. "Our mission is to identify companies across a range of industries that consumers can choose with confidence knowing that each top-rated Diamond Certified company has been ranked 'Highest in Quality' and is dedicated to customer satisfaction."

Golden Gateway Financial is an online financial resource for older Americans that also provides reverse mortgage and life settlement services. The company is well known for its commitment to helping seniors make the best of their unique financial situations. Golden Gateway Financial's lineup of powerful tools -- including budget checks, life settlement calculators, and an award winning online reverse mortgage calculator that has been recognized as an important resource for seniors by the Wall Street Journal, Kiplinger's Personal Finance, USA Today, and others -- helps seniors assess both the true value of their nest egg and the income potential of additional assets.

"This certification is a tremendous validation of our company mission and values," said Eric Bachman, founder and CEO of Golden Gateway Financial. "We are committed to helping older Americans assess and take control of their finances so they can enjoy the golden years of their lives."

To learn more about Golden Gateway Financial or its online retirement assessment tools and resources, please visit http://www.goldengateway.com.

About American Ratings Corporation

American Ratings Corporation's mission is to define excellence and to identify for consumers the highest quality local companies. It rates local service companies in Northern California and awards the Diamond Certified symbol to companies rated highest in quality. It backs these companies for consumers by providing, when necessary, Diamond Certified mediation services and a money-back guarantee. For more information, visit www.diamondcertified.org or call 800-738-1138.

About Golden Gateway Financial

Golden Gateway Financial (http://www.goldengateway.com), located in Oakland, California, is a comprehensive resource for older Americans to assess their financial health. Through a unique set of online tools and information, the company helps individuals make intelligent financial decisions so they can more fully enjoy what should be the best years of their lives. The company also operates the industry's premier reverse mortgage and life settlement services with innovative new calculators and products for each, and a team of trained consultants that helps seniors better understand and evaluate their options.

Contact Information

  • Press Contact:
    Michael Azzano
    Cosmo Public Relations, Inc.
    415.596.1978
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