BOSTON, MA--(Marketwire - January 8, 2008) - In the new benchmark report, "Integrated Human
Capital Management: Over-hyped or Over-due," Aberdeen Group, a Harte-Hanks
Company (
NYSE:
HHS), found that while 81% of all organizations surveyed
prefer an integrated human capital management (HCM) system, 73% of
organizations that achieved Aberdeen's Best-in-Class status associate
"integrated HCM" with back-end databases rather than with front-end user
interfaces. This benchmark report is a compilation of surveys and
interviews from 245 organizations globally and highlights how Best-in-Class
performers are integrating HCM data and processes to achieve their prowess
across all the metrics measured by this survey.
"To increase the productivity of the workforce and supportive HR processes,
as well as adapt quickly to market changes, Best-in-Class organizations
seek to ensure that the efforts and output of human capital are aligned
with the company's overall objectives," said Kevin Martin, Research
Director, Human Capital Management at Aberdeen. "In support of this,
Best-in-Class organizations look to add more strategic functionality to
their HCM processes as well as integrate HCM systems."
To achieve Best-in-Class status in HCM systems, organizations during the
previous 12 months were required to have increased employee performance,
decreased cost of hire, increased revenue per employee, as well as improved
their ability to determine projected growth by job category and forecast
annual retirement rates. However, Best-in-Class companies were also found
to improve their core HR processes such as benefit management, payroll
processing, and time and attendance. The report found that a key
organizational differentiator between Best-in-Class, Industry Average, and
Laggard organizations was identifying key HCM performance areas within the
organization (as was the case for 81% of Best-in-Class versus 47% of
Industry Average and 24% of Laggards). Furthermore, in terms of
technology, the report found that in addition to integrating processes and
data, automation plays a vital role in improving workforce productivity in
general and the productivity of the HR department in particular. "While an
automated solution is not necessary for an organization to achieve
Aberdeen's Best-in-Class status, those that have fully automated their
succession planning efforts are nearly three and a half times more likely
to achieve Best-in-Class status than companies who do not," said Jayson
Saba, Research Associate, Human Capital Management at Aberdeen. "And given
Best-in-Class performance achievements, it became very hard for us to argue
against these findings."
This report examines how global enterprises are utilizing HCM strategies,
processes, and solutions to enhance workforce productivity and HR process
efficiency. In addition to providing insight into what Best-in-Class
companies are doing, this report also offers recommended actions that all
companies can take to become more successful at leveraging HCM technology
improve performance across thirty-eight HCM metrics.
A complimentary copy of this report is made available due in part by the
following underwriters: Infor, Lawson, Oracle, Saba, and Spectrum HR. To
obtain a complimentary copy of the report, visit:
http://www.aberdeen.com/link/sponsor.asp?cid=4196
About Aberdeen Group, a Harte-Hanks Company
Aberdeen is a leading provider of fact-based research and market
intelligence that delivers demonstrable results. Having benchmarked more
than 30,000 companies in the past two years, Aberdeen is uniquely
positioned to educate users to action: driving market awareness, creating
demand, enabling sales, and delivering meaningful return-on-investment
analysis. As the trusted advisor to the global technology markets,
corporations turn to Aberdeen™ for insights that drive decisions.
As a Harte-Hanks Company, Aberdeen plays a key role of putting content in
context for the global direct and targeted marketing company. Aberdeen's
analytical and independent view of the "customer optimization" process of
Harte-Hanks (Information - Opportunity - Insight - Engagement -
Interaction) extends the client value and accentuates the strategic role
Harte-Hanks brings to the market. For additional information, visit
Aberdeen
http://www.aberdeen.com or call (617) 723-7890, or to learn more
about Harte-Hanks, call (800) 456-9748 or go to
http://www.harte-hanks.com.
© 2007 Aberdeen Group, Inc., a Harte-Hanks Company
260 Franklin Street
Boston, Massachusetts 02110-3112
Telephone: (617) 723-7890
Fax: (617) 723-7897
www.aberdeen.com
Contact Information: Media Contact:
Kevin Martin
Aberdeen Harte-Hanks
(617) 854-5314
kevin.martin@aberdeen.com