SOURCE: IPD Solutions

November 06, 2006 08:00 ET

IPD Announces New Content-Enabled Vertical Application for Pharmacy Prior Authorizations

DALLAS, TX -- (MARKET WIRE) -- November 6, 2006 -- FileNet UserNet 2006 -- Continuing its commitment to advancing workplace efficiency in the insurance industry, Image Process Design (IPD) is introducing its Ultera Pharmacy Prior Authorization application. The processing of Pharmacy Prior Authorizations often involves a very manual and paper-intensive process. It requires additional resources in order to deal with the escalating work volumes. Quick processing cycle times are more important than ever, and progressively more difficult to achieve. The automation of inefficient processes is the most effective way to increase productivity, reduce cycle times and avoid costly staffing increases and penalties from missed Service Level Agreements.

Many leading Health Payers already rely on IPD Ultera Applications to automate most mission critical work processes. Ultera significantly improves operational efficiencies, reduces cycle times, and increases service levels and quality. Developed on our advanced Ultera framework and IBM and FileNet Enterprise Content Management (ECM) software, it is an out- of-the-box content-enabled vertical application that significantly improves and simplifies pharmacy prior authorizations:

--  The Most Functionality Out-of-the-box:  Up to 100 percent of the
    functionality required for Pharmacy Prior Authorizations is included "out
    of the box" in Ultera
--  Low Risk, Proven ROI:  Due to its high levels of configurability,
    Ultera can be rapidly deployed to begin automating Prior Authorization
    processes.  Processing cycle times can be reduced by 50 percent or more
    using Ultera
--  One graphical view:  Pharmacy staff view host applications, documents
    and other relevant data in one easy-to-use web-based viewer
--  Supports IBM and FileNet ECM infrastructures: Ultera works with both
    Enterprise Content Management repositories
--  Integrates with most formulary and claims adjudication systems
"Ultera is the most widely used process automation application in the large-scale health insurance industry today," said Steven Racine, CEO at IPD. "Collectively, our staff, along with the accomplished staff at FileNet, has centuries of cumulative experience automating various business processes at some of the nation's largest health payer organizations. IPD not only delivers the software, but also the subject matter expertise to provide a proven, enterprise-class application that optimizes business processes."

The features of Ultera ensure that prior authorization requests are resolved within the shortest timeframe possible, in compliance with regulatory and Service Level Agreement requirements -- and without keeping customers waiting for their prescriptions. From start to finish, IPD Ultera provides a comprehensive content management and process automation solution for managing the complete lifecycle of pharmacy transactions, including difficult-to-manage prior authorization requests.

About IPD

Since 1991, Image Process Design, Inc. has addressed the insurance industry's need for accurate, efficient decision making with a prepackaged, cost-effective software solution with business-specific functionality. IPD uniquely addresses these business needs for large insurers with out-of-the-box software solutions that can be configured and rapidly deployed with immediate payback. Today, IPD's products continue this tradition of low-risk, proven solutions featuring both scalability and an open architecture design. For more information, please visit

Contact Information

  • Contact:
    Will Sellenraad
    Vice President Sales & Marketing
    Image Process Design, Inc.
    Phone: (248) 723-9733 x. 1130