-- Directing efforts to build a world-class, mission-critical technical support department, -- Increasing ISCS's ability to grow and scale while maintaining top- quality customer service, and -- Designing and deploying repeatable, scalable processes that facilitate increased capacity and delivery capabilities for ISCS.Providing World-class Technical Support "I look forward to working with my ISCS team members to provide high-level transparency for customers, troubleshoot industry issues affecting our customers' businesses, and provide reliable support that will further build the confidence and satisfaction of ISCS customers," said McClellan. The mature insurance expertise and support behind ISCS's flagship product, the SurePower Innovation® Policy Administration Suite, is extremely important to insurance clients. ISCS functions as a trusted partner for insurance clients by increasing productivity in areas such as underwriting and claims, and by developing effective producer portals and insured self-service portals that provide carriers and MGAS a competitive advantage. About ISCS P&C carriers and MGAs rely on the modular, Web and SOA-based SurePower Innovation Policy Administration Suite to perform critical business processes for commercial, personal and specialty lines of business. These include underwriting automation, policy and claims management, integrated reinsurance, integrated billing and much more. The system provides integrated document management, a rules-based data warehouse, and document imaging client tool for bulk indexing and LDAP-standards security. With modern highly scalable, extensible, and configurable technology, SurePower Innovation enables insurers of all sizes to meet today's market requirement for business agility. SurePower Innovation Policy Administration Suite is a company-wide, strategic choice for carriers to both retain customers and increase their book of business. For more information contact Phil Kiekhaefer, Ph.D., Director of Marketing & Usability for ISCS, at 1-888-901-ISCS, phil.kiekhaefer@iscs.com, or visit www.iscs.com
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