SOURCE: Gap International

Gap International

November 12, 2009 11:18 ET

Impacting the Customer Experience: An Innovative Perspective

SPRINGFIELD, PA--(Marketwire - November 12, 2009) - Gap International, a management consulting company with an intense focus on transformational leadership and organizational effectiveness, has added a new event to their calendar following the release of their highly anticipated Customer Experience Diagnostic. The event titled, Impacting the Customer Experience: An Innovative Approach, will be an interactive session focused on generating new insights and approaches for building extraordinary levels of employee performance and customer loyalty. Attendees will include business leaders and executives accountable for their company's level of customer experience and customer loyalty programs.

This is the first in a series of events designed to explore how organizational thinking and action shape the customer experience. The conversation, led by Vice Presidents Nancy Sloane and Eric Jackson Ph.D., will explore how dynamic feedback can impact an organization's level of customer experience in unprecedented ways. The event will also provide an exclusive look at Gap International's innovative approach to generating actionable customer experience insights.

There are 50 seats available for this event and there is no charge to attend. You can register here:

More information on this event can be found on the event homepage:

Gap International is a management consulting firm that partners with executives in producing exceptional growth through extraordinary performance. The context of Gap's work is breakthrough -- breakthrough thinking, execution, leadership, strategy and performance -- each with an intense focus on outcomes. Gap works with leaders, teams and organizations to cause sustainable breakthroughs in business growth, transformational leadership and organizational effectiveness with work ranging from enterprise-wide breakthrough growth and organizational change management initiatives to transformational leadership growth and leadership development programs. Gap International's services and programs are for leaders who see changing the way people think as a necessary pathway for executing strategy and delivering exceptional results.

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