NEW YORK, NY--(Marketwire - April 29, 2010) - A new business intelligence market study by Dresner Advisory Services, The Wisdom of Crowds Business Intelligence Market Study™, ranks Information Builders, the independent leader in operational business intelligence (BI) systems, highest in the category of established pure-play business intelligence vendors. In a survey of more than 450 business intelligence users looking at real-world experiences with each vendor, Information Builders ranked highest overall, exceeding the three other established pure-play vendors in the category. Unlike any other vendor, 100 percent of its customer respondents recommended Information Builders, giving the company a score of five out of five.
"The Dresner Advisory Services report reflects Information Builders' leadership among its toughest competitors, led by our ability to repeatedly live up to our customers' high expectations and business needs," said Gerald Cohen, CEO and president of Information Builders. "Listening to our customers and responding to their evolving business demands is a major factor in our success, and one of the only ways to build business intelligence software that's truly used by the masses now and into the future."
Vendors in three categories (titan, established pure-play, and emerging) were judged on sales and acquisition experience; value for price paid, quality, and usefulness of the product; quality of technical support; quality and value of consulting services; and whether the vendor is recommended by users. Information Builders' established pure-play category included vendors that have been in business for more than 15 years, have established revenue streams, and focus primarily on BI software.
According to the report, "Information Builders generally exceeded its peer group and was above the average for the entire sample. This is especially true in the areas of sales and technical support." In addition to achieving a perfect score in the customer recommendation category, Information Builders ranked highest in the sales experience category, which judged vendors' sales forces on their product knowledge, responsiveness to business needs, and professionalism, among other metrics.
"The business intelligence marketplace remains a vibrant dynamic one, which continues to evolve to better meet the needs of organizations. Vendors that have placed their focus primarily upon customer success seem better able to stay ahead of the competition," said Howard Dresner, president and founder of Dresner Advisory Services.
About "Wisdom of Crowds" and Dresner Advisory Services
The "Wisdom of Crowds" Business Intelligence Market Study was conceived, designed, and executed by Dresner Advisory Services (an independent advisory firm) and Howard Dresner, its president and founder. Howard Dresner is one of the foremost thought leaders in Business Intelligence and Performance Management, having published two books on the subject, The Performance Management Revolution - Business Results through Insight and Action and Profiles in Performance - Business Intelligence Journeys and the Roadmap for Change. For more information, please visit http://www.howarddresner.com.
About Information Builders
Information Builders' award-winning combination of business intelligence and enterprise integration software has been providing innovative solutions to more than 12,000 customers for the past 30 years. WebFOCUS is the world's most widely utilized business intelligence platform. It provides the security, scalability, and flexibility needed at every level of global extended enterprises. Its simplicity helps create executive, analytical, and operational applications that reach dozens to millions of users. Information Builders' iWay Software suite provides state of the art, multi-purpose, pre-built integration components that address all SOA, application, data and information management requirements. Its integration adapters have been adopted by the leading software platform providers. Information Builders also offers solutions in the performance management, business activity monitoring, and enterprise search markets. The company's comprehensive enterprise product offerings give Information Builders' customers the ability to grow and innovate according to their needs.
Information Builders' customers include most of the Fortune 100 and U.S. federal government agencies. Headquartered in New York City with 90 offices worldwide, the company employs 1,450 people and has more than 350 business partners. More information is available at informationbuilders.com.
Featured Link
www.informationbuilders.com
Contact Information:
Press Contacts
Kathleen Moran
Information Builders
(917) 339-6313
kathleen_moran@ibi.com
Erica Salamida
LEWIS PR
(617) 226-8845
InformationBuilders@lewispr.com